Connect Comfenalco Valle and Capsule CRM. Every patient and case in your CRM, with Arbol.
How it works
A Comfenalco Valle member writes to or calls your organization.
Arbol answers and tells them their Comfenalco Valle plan's coverage and copay using what your clinic has loaded.
They land in Capsule CRM as a contact, with the conversation and the status of their case.
Your team follows every case from Capsule CRM, with no manual copying.
What each one is
Family compensation fund
Comfenalco Valle
Comfenalco Valle Delagente is a nonprofit family compensation fund (caja de compensación familiar) serving formal workers and their families in Colombia's Valle del Cauca department. It is funded by a 4% employer payroll contribution and offers a cash family allowance, education, housing, health, culture, recreation and tourism. In health it runs EPS delagente, its health insurer (EPS).
An IPS (healthcare provider institution) in the EPS delagente network sees its members, uploads RIPS (Colombia's standardized service-record files) to the EPS's web app and reconciles accounts on the schedule the EPS publishes.
It has provided benefits to formal workers in Valle del Cauca since 1957. Source: comfenalcovalle.com.co (opens in a new tab)
EPS delagente has a provider section with a web app for uploading RIPS files and Resolution 202 and high-cost-illness reports, and it publishes its reconciliation schedule and payments to providers.
Comfenalco Valle integrationCRM
Capsule CRM
Capsule CRM is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Capsule CRM integration
Questions
Do we need to build on the Capsule CRM API?
No. Arbol connects with Capsule CRM: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Comfenalco Valle or Capsule CRM endorse Arbol?
No. Comfenalco Valle and Capsule CRM are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Comfenalco Valle and Capsule CRM do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Comfenalco Valle and Capsule CRM in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.