Connect Capital Salud EPS and Copper. Every patient and case in your CRM, with Arbol.
How it works
A Capital Salud EPS member writes to or calls your organization.
Arbol answers and asks for the Capital Salud EPS order and authorization before offering a slot.
They land in Copper as a contact, with the conversation and the status of their case.
Your team follows every case from Copper, with no manual copying.
What each one is
Health insurer (EPS) in the subsidized and contributory regimes
Capital Salud EPS
Capital Salud EPS-S is a health insurer (EPS) with mixed public-private capital, majority-owned by the Bogotá District (99.03%). It was created to serve the subsidized regime in Bogotá and now has members in Bogotá, Meta and Cundinamarca.
Clinics work with Capital Salud to handle authorizations and submit invoices for its members, mainly in Bogotá and Meta.
1,166,376 members as of August 2026: 1,080,895 in the subsidized regime and 85,481 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)
Providers use its web authorization portal and a separate portal to submit invoices, both behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Capital Salud EPS from there.
Capital Salud EPS integrationCRM
Copper
Copper is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Copper integration
Questions
Do we need to build on the Copper API?
No. Arbol connects with Copper: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Capital Salud EPS or Copper endorse Arbol?
No. Capital Salud EPS and Copper are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Capital Salud EPS and Copper do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Capital Salud EPS and Copper in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.