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Asmet Salud EPS members' appointments, in Microsoft Outlook. With Arbol, with no manual copying.

How it works

  1. The Asmet Salud EPS member calls or writes to your organization.

  2. The assistant asks for the Asmet Salud EPS order and authorization before offering a slot.

  3. It checks availability in Microsoft Outlook and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Microsoft Outlook and lets your team know.

What each one is

  • Health insurer (EPS) in the subsidized and contributory regimes

    Asmet Salud EPS

    Asmet Salud EPS S.A.S. is a health insurer (EPS) headquartered in Popayán. 95.6% of its members are in the subsidized regime, mostly in Cauca and Caquetá.

    Clinics work with Asmet Salud to handle authorizations and to submit invoices and supporting documents digitally.

    1,557,674 members as of August 2026: 1,489,625 in the subsidized regime and 68,049 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)

    Providers submit invoices and supporting documents through its digital filing portal, with guides based on Resolution 2275 of 2023.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Asmet Salud EPS from there.

    Asmet Salud EPS integration
  • Email and calendar

    Microsoft Outlook

    Outlook is Microsoft's email and calendar, and it also manages contacts. It is part of Microsoft 365, where mailboxes live in Exchange Online, and it also works with personal Microsoft accounts. The new Outlook for Windows is free and requires no subscription.

    Run email and calendars for clinical and admin staff, and send appointment invitations to patients.

    Exchange Web Services (EWS) is disabled by default in Exchange Online starting October 1, 2026, and shuts down completely on April 1, 2027; Microsoft directs developers to migrate their apps to Microsoft Graph. Source: techcommunity.microsoft.com (opens in a new tab)

    Microsoft Graph is Microsoft's REST API for Outlook: it can read, send and organize email, create and update events, check availability and receive change notifications.

    Microsoft Outlook integration

Questions

Does it work if each clinician has their own Microsoft Outlook calendar?

Yes: before offering a slot, the assistant checks the availability of every Microsoft Outlook calendar your organization connected.

Do Asmet Salud EPS or Microsoft Outlook endorse Arbol?

No. Asmet Salud EPS and Microsoft Outlook are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Asmet Salud EPS and Microsoft Outlook in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.