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Connect Medisanitas and SignWell. Signed consent forms, without paper, with Arbol.

How it works

  1. A Medisanitas member writes to or calls your organization.

  2. Arbol answers and tells them their Medisanitas plan's coverage and copay using what your clinic has loaded.

  3. Before the appointment, they get the consent form to sign through SignWell.

  4. Your team sees in SignWell what is still unsigned, and the signed copy stays with the case.

What each one is

  • Prepaid medicine company

    Medisanitas

    Medisanitas S.A.S. Compañía de Medicina Prepagada is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group. Since 1992 it has offered Plan Medisanitas, a care model built around general practitioners, OB-GYNs, pediatricians, internists and family physicians who guide access to other specialties. It covers seven cities, with nationwide emergency coverage.

    An affiliated IPS (healthcare provider institution) or professional sees Medisanitas members and handles provider tasks, such as invoice filing, in the same portal Colsanitas uses.

    91,930 members as of August 31, 2025. Source: oficinavirtual.colsanitas.com (opens in a new tab)

    It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing.

    Medisanitas integration
  • E-signature

    SignWell

    SignWell is an e-signature tool.

    A clinic uses it so patients sign consent forms and documents without paper.

    SignWell integration

Questions

Do we need to build on the SignWell API?

No. Arbol connects with SignWell: your team turns it on from Arbol with your organization's account and approves what goes in.

Do Medisanitas or SignWell endorse Arbol?

No. Medisanitas and SignWell are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Medisanitas and SignWell in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.