Your next critical patient is already in your database.
Arbol finds them first. It reads the charts and claims you already have, works out who is slipping through — and calls them.
Found
Prenatal · week 11 · no first visit
→ calling…
Reactive waits. Proactive goes looking.
The phone line, the IVR and the schedule serve whoever calls in. But the patient who costs you the most is the one who never calls.
76.1%
of 2023 US births had prenatal care starting in the first trimester — the second straight year it fell. The rest started late, or never.
Source: CDC · NCHS, 2023 births1 in 3
adults aged 45–75 are not up to date on colorectal screening. The gap is not capacity — it is contact.
Source: NHIS 2023 · 67.4% up to date9 in 10
adults with chronic kidney disease do not know they have it. Medicare paid $52.3B for end-stage kidney disease in one year. Detecting late is the bill.
Source: NIDDK · USRDSThe system
One system. Three layers.
From the raw data to the booked appointment — with nobody pulling a spreadsheet at midnight.
01
The brain
Reads what you already have — charts, claims, registries — and finds the open care gaps across your whole panel.
02
The governance
Decides who gets contacted, when, on which channel and how many times. The patient relationship is governed — or it is paid for.
03
The agents
They call. They text. They book. Reach 5,000 people in a week without growing the front desk.
Live
This is an ordinary Tuesday.
Every gap the brain finds takes the same path: it gets ranked, contacted and booked. On its own.
- Gaps found today
- 1,284
- Outreach started
- 412
- Appointments booked
- 233
Simulation with illustrative data — no real patient information.
Prenatal · 27 · week 11
DetectedNo first prenatal visit
Hypertension · 58
Prioritized14 months with no visit and no labs
Type 2 diabetes · 49
ContactedA1c overdue by 7 months
Woman · 52
Appointment bookedMammogram open since 2024
The predictive model
It doesn't guess. It calculates.
Clinical rules your physicians approve, plus a model that learns from your own panel: age, history, time since the last visit, labs past due.
Kidney progression
Reach this week- 58 · hypertensive since 2019
- No creatinine in 14 months
- 2 follow-ups missed
Late prenatal start
Contact this week- Positive test in your own lab
- No appointment booked
- Estimated week: 9
Cardiovascular risk
Schedule a visit- 46 · borderline BMI and blood pressure
- Last visit: 11 months ago
- Screening due this year
The model does not diagnose: it ranks who to look for first. The diagnosis always belongs to the clinician.
Maria. 41. Family history. Three years since her last visit.
The system found her on a Tuesday at 9:14.
By Thursday she had an appointment.
How the outreach actually runsTo start
You don't need anything new.
You were already required to keep the data. What is missing is that it does some work.
No data migration
The system reads the chart and the claims where they already live. Your EHR stays exactly where it is.
Your clinical rules
Every rule in the brain is approved by your clinicians. Nothing fires without criteria you signed off on.
Privacy by design
HIPAA-aligned handling under a signed BAA, role-based access and consent checks before any outbound dial.
Start with one cohort
Prenatal or cardiovascular risk first. Narrow start, clear numbers, and it grows from there.
The patient you don't go looking for gets treated later, and for more
Book 30 minutes: you leave with one cohort scoped and a number for what finding them late is costing you today.
No data migration · Flat monthly fee in USD · Live in one cohort