Connect Seguros SURA and FreshBooks. Payments and charges in your accounting, with Arbol.
How it works
A Seguros SURA member writes to or calls your organization.
Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.
The appointment's payment or charge is recorded in FreshBooks.
Your team reconciles from FreshBooks, with every payment next to its appointment.
What each one is
Insurer (health insurance policies)
Seguros SURA
Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.
A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.
Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. Source: suramericana.com (opens in a new tab)
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.
Seguros SURA integrationFinance and accounting
FreshBooks
FreshBooks is a finance and accounting tool.
A clinic uses it for payments, charges, invoices and reconciliation.
FreshBooks integration
Questions
Do we need to build on the FreshBooks API?
No. Arbol connects with FreshBooks: your team turns it on from Arbol with your organization's account and approves what goes in.
Does the money go through Arbol?
No. The payment happens in FreshBooks, into your organization's account. Arbol sends the link and records the conversation.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros SURA and FreshBooks do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Seguros SURA and FreshBooks in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.