Connect Seguros SURA and DocuSign. Signed consent forms, without paper, with Arbol.
How it works
A Seguros SURA member writes to or calls your organization.
Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.
Before the appointment, they get the consent form to sign through DocuSign.
Your team sees in DocuSign what is still unsigned, and the signed copy stays with the case.
What each one is
Insurer (health insurance policies)
Seguros SURA
Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.
A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.
Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. Source: suramericana.com (opens in a new tab)
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.
Seguros SURA integrationE-signature
DocuSign
DocuSign is an e-signature tool.
A clinic uses it so patients sign consent forms and documents without paper.
DocuSign integration
Questions
Do we need to build on the DocuSign API?
No. Arbol connects with DocuSign: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Seguros SURA or DocuSign endorse Arbol?
No. Seguros SURA and DocuSign are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros SURA and DocuSign do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Seguros SURA and DocuSign in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.