Connect Seguros SURA and CalendarHero. Appointments on your calendar, with Arbol.
How it works
A Seguros SURA member writes to or calls your organization.
Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.
The appointment lands in CalendarHero, with your clinicians' real availability.
Arbol confirms and reminds it; if the patient reschedules, it moves it in CalendarHero.
What each one is
Insurer (health insurance policies)
Seguros SURA
Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.
A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.
Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. Source: suramericana.com (opens in a new tab)
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.
Seguros SURA integrationScheduling and booking
CalendarHero
CalendarHero is a scheduling and booking tool.
A clinic uses it to publish its availability and take bookings.
CalendarHero integration
Questions
Do we need to build on the CalendarHero API?
No. Arbol connects with CalendarHero: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Seguros SURA or CalendarHero endorse Arbol?
No. Seguros SURA and CalendarHero are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros SURA and CalendarHero do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Seguros SURA and CalendarHero in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.