Skip to content
MenuClose

Connect Seguros SURA and Airtable. Every case that needs your team, as a task, with Arbol.

How it works

  1. A Seguros SURA member writes to or calls your organization.

  2. Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.

  3. If the case needs a person, it becomes a task in Airtable, with the conversation.

  4. Your team picks it up in Airtable and the patient gets an answer.

What each one is

  • Insurer (health insurance policies)

    Seguros SURA

    Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.

    A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.

    Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. Source: suramericana.com (opens in a new tab)

    Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.

    Seguros SURA integration
  • Tasks and projects

    Airtable

    Airtable is a productivity and project tool.

    A clinic uses it to organize tasks, cases and its team's work.

    Airtable integration

Questions

Do we need to build on the Airtable API?

No. Arbol connects with Airtable: your team turns it on from Arbol with your organization's account and approves what goes in.

Do Seguros SURA or Airtable endorse Arbol?

No. Seguros SURA and Airtable are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Seguros SURA and Airtable in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.