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Connect Medisanitas and FreshBooks. Payments and charges in your accounting, with Arbol.

How it works

  1. A Medisanitas member writes to or calls your organization.

  2. Arbol answers and tells them their Medisanitas plan's coverage and copay using what your clinic has loaded.

  3. The appointment's payment or charge is recorded in FreshBooks.

  4. Your team reconciles from FreshBooks, with every payment next to its appointment.

What each one is

  • Prepaid medicine company

    Medisanitas

    Medisanitas S.A.S. Compañía de Medicina Prepagada is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group. Since 1992 it has offered Plan Medisanitas, a care model built around general practitioners, OB-GYNs, pediatricians, internists and family physicians who guide access to other specialties. It covers seven cities, with nationwide emergency coverage.

    An affiliated IPS (healthcare provider institution) or professional sees Medisanitas members and handles provider tasks, such as invoice filing, in the same portal Colsanitas uses.

    91,930 members as of August 31, 2025. Source: oficinavirtual.colsanitas.com (opens in a new tab)

    It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing.

    Medisanitas integration
  • Finance and accounting

    FreshBooks

    FreshBooks is a finance and accounting tool.

    A clinic uses it for payments, charges, invoices and reconciliation.

    FreshBooks integration

Questions

Do we need to build on the FreshBooks API?

No. Arbol connects with FreshBooks: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in FreshBooks, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Medisanitas and FreshBooks in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.