Connect Colsanitas and CommCare. Every case that needs your team, as a task, with Arbol.
How it works
A Colsanitas member writes to or calls your organization.
Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded.
If the case needs a person, it becomes a task in CommCare, with the conversation.
Your team picks it up in CommCare and the patient gets an answer.
What each one is
Prepaid medicine company
Colsanitas
Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente.
An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal.
486,213 members as of August 31, 2025. Source: oficinavirtual.colsanitas.com (opens in a new tab)
Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing.
Colsanitas integrationTasks and projects
CommCare
CommCare is a productivity and project tool.
A clinic uses it to organize tasks, cases and its team's work.
CommCare integration
Questions
Do we need to build on the CommCare API?
No. Arbol connects with CommCare: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Colsanitas or CommCare endorse Arbol?
No. Colsanitas and CommCare are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Colsanitas and CommCare do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Colsanitas and CommCare in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.