Collect customer feedback, satisfaction scores, and insights through AI-powered phone surveys that feel like real conversations.
No credit card required. Live in under 10 minutes.
Every capability designed for ai customer surveys.
No robotic question reading. AI conducts surveys through natural conversation, probing for detail.
Survey paths adapt based on answers. Unhappy customers get follow-up questions; satisfied ones are kept brief.
See results as they come in. NPS scores, satisfaction ratings, and sentiment analysis in your dashboard.
Survey customers in their preferred language for higher response rates and more accurate feedback.
Run surveys at optimal times. Schedule campaigns for post-service, post-purchase, or periodic check-ins.
Export survey results, transcripts, and analytics to your preferred tools via API or CSV.
Create questions, set branching logic, and choose your target audience. Use templates or build from scratch.
Upload contacts and schedule the campaign. AI calls each person and conducts the survey naturally.
Review scores, read transcripts, and identify trends. Export data to your analytics tools.
Phone surveys achieve 3–5x higher response rates because they're immediate and personal. Respondents also provide more detailed, nuanced answers in conversation vs. clicking rating buttons.
Yes. Branching logic lets the survey take different paths based on answers—probing deeper on negative feedback or keeping satisfied customers brief.
Track NPS, CSAT, CES, and custom metrics. Arbol also provides sentiment analysis and full transcripts for qualitative insights.
We recommend 3–5 minutes for best completion rates. AI keeps conversations focused and efficient.
No hard limit. Arbol scales to thousands of concurrent calls, so you can survey your entire customer base efficiently.
Launch AI phone surveys that get responses and deliver insights at scale.
Or start your free trial and build your own.