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CRM

Built-In CRM for AI Phone Calls

Every call automatically creates and updates contact records. No manual data entry—AI extracts names, numbers, and details from conversations.

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How CRM & Contact Management works 3 steps
Step 1

AI captures contact data

During each call, AI extracts name, phone number, email, and any details the caller shares.

Step 2

Contacts are created or updated

New callers get a contact record automatically. Returning callers' records are updated with new info.

Step 3

Full conversation history

Every contact shows their complete call history, transcripts, and AI-extracted properties.

Deep dive

Everything you need to know

A complete look at crm & contact management capabilities.

01

Automatic Contact Creation

AI creates contact records from phone calls. No forms, no manual entry—data flows in automatically.

02

Conversation History

Every contact shows their complete call log with transcripts, summaries, and outcomes.

03

AI Data Extraction

AI extracts emails, addresses, preferences, and custom fields from natural conversation.

04

Custom Properties

Define custom fields for your business—budget, service type, location—and AI populates them.

05

Contact Segmentation

Filter and segment contacts by properties, call outcomes, or custom criteria.

06

Export & Sync

Export contacts via CSV or connect to your existing CRM via API for two-way sync.

Key benefits

1 Zero manual data entry—AI captures everything
2 Complete call history per contact
3 Custom properties extracted from calls
4 Contact segmentation and filtering
5 CSV export and API integration
6 Automatic duplicate detection

Related use cases

AI Lead Qualification
Automated Outbound Calling

Frequently asked questions

Arbol's built-in CRM is designed for call-centric data. You can use it standalone or sync contacts with your existing CRM via API.

During natural conversation, AI identifies and extracts names, phone numbers, emails, addresses, and any custom fields you define.

Yes. Create custom fields like 'budget,' 'service needed,' or 'preferred time' and AI extracts them from calls.

Yes. Arbol detects when a returning caller matches an existing contact and updates their record rather than creating a duplicate.

Yes. Export all contacts with their properties and call history via CSV. API access is available for real-time sync.

Build your contact database

Let AI capture and organize contact data from every phone call.

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