Analytics

AI Call Analytics & Conversation Intelligence

Get deep insights from every phone call. Transcripts, sentiment analysis, call summaries, and performance metrics—all in one dashboard.

Try Call Analytics See it in action

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How Call Analytics works 3 steps

Step 1

Calls are recorded & transcribed

Every call is automatically recorded, transcribed, and analyzed by AI in real time.

Step 2

AI extracts insights

Call summaries, sentiment scores, key topics, and action items are generated automatically.

Step 3

Review in your dashboard

Filter, search, and analyze calls. Track trends across your entire call volume.

Deep dive

Everything you need to know

A complete look at call analytics capabilities.

Full Transcripts

Every call produces a complete, timestamped transcript searchable from your dashboard.

Call Summaries

AI generates concise summaries highlighting key points, outcomes, and action items from each call.

Sentiment Analysis

Understand caller satisfaction in real time. Flag negative interactions for review.

Performance Metrics

Track call volume, duration, resolution rates, and trends over time.

Multilingual Analysis

Analyze calls in any language. Transcripts and summaries are available in English.

Export & Integrate

Export data via API or CSV. Connect to your BI tools for deeper analysis.

Key benefits

1 Searchable transcripts for every call

2 AI-generated call summaries and action items

3 Real-time sentiment and satisfaction tracking

4 Call volume and performance dashboards

5 Filter by date, outcome, agent, and more

6 API access for custom integrations

Related use cases

AI Lead Qualification

AI Customer Surveys

Frequently asked questions

Yes. Every call handled by your AI employee is recorded, transcribed, and analyzed automatically.

Yes. Full-text search across all transcripts. Find any mention of a topic, product, or issue instantly.

Call volume, average duration, resolution rate, sentiment scores, peak call times, and custom metrics you define.

Yes. Export transcripts, summaries, and analytics via CSV or API for use in your own tools.

Yes. Calls in any supported language are transcribed and translated to English for analysis.

See what your calls reveal

Get AI-powered insights from every phone conversation.

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