--- title: "Mercado Pago payment links over WhatsApp | Arbol AI" description: "Arbol sends the Mercado Pago payment link over WhatsApp, in the same conversation where it books, quotes or confirms, with the amount from your price list." url: https://www.getarbol.com/en/integrations/whatsapp/mercado-pago/ lang: en alternates: es: https://www.getarbol.com/integraciones/whatsapp/mercado-pago/ --- # Mercado Pago payment links over WhatsApp. With Arbol, in the same conversation where it books. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20WhatsApp%20and%20Mercado%20Pago%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient writes on WhatsApp to ask for an appointment or a price. 2. Arbol quotes the amount from your clinic's price list. 3. It sends the Mercado Pago payment link in the same conversation. 4. It keeps a record of who received the link and how it ended. ## What each one is - Customer messaging ### WhatsApp WhatsApp Business is WhatsApp's (Meta) offering for companies, and it comes in two versions. The WhatsApp Business app is free and built for small businesses: a business profile, a product showcase and automated replies, with limited customization and integration. The WhatsApp Business Platform is for medium and large businesses: it gives API access to message customers at scale, connect other systems and send template messages, which are billed per message. Confirm appointments, send reminders and answer patient questions on the channel they already use. WhatsApp has more than 3 billion monthly users, according to Mark Zuckerberg on Meta's first-quarter 2025 earnings call. [Source: techcrunch.com (opens in a new tab)](https://techcrunch.com/2025/05/01/whatsapp-now-has-more-than-3-billion-users/) Meta publishes the WhatsApp Business Platform Cloud API, built on the Graph API, to send text, media, interactive and template messages and to receive incoming messages and delivery statuses by webhook. [WhatsApp integration](https://www.getarbol.com/en/integrations/whatsapp/) - Payment gateway and digital wallet ### Mercado Pago Mercado Pago is Mercado Libre's payments and financial services platform. It operates in Argentina, Brazil, Chile, Colombia, Mexico, Peru and Uruguay. In Colombia it accepts credit and debit cards, PSE, cash at Efecty and account balance, and it lets businesses get paid with payment links shared over WhatsApp, social media or email. Send a payment link over WhatsApp so the patient can pay for the visit by card, PSE or cash. In Q2 2026, Mercado Pago reached 88 million monthly active users, up 30% from a year earlier. [Source: sec.gov (opens in a new tab)](https://www.sec.gov/Archives/edgar/data/0001099590/000109959026000021/meli-20260805xex991.htm) Mercado Pago publishes a REST API (api.mercadopago.com, authenticated with an access token) and SDKs to accept online payments with Checkout Pro, Checkout API or Bricks, and to manage payments, refunds and subscriptions. [Mercado Pago integration](https://www.getarbol.com/en/integrations/mercado-pago/) ## Other combinations - [WhatsApp Wompi](https://www.getarbol.com/en/integrations/whatsapp/wompi/) - [WhatsApp PSE](https://www.getarbol.com/en/integrations/whatsapp/pse/) - [WhatsApp Nequi](https://www.getarbol.com/en/integrations/whatsapp/nequi/) - [Medifolios Mercado Pago](https://www.getarbol.com/en/integrations/medifolios/mercado-pago/) - [gMedic Mercado Pago](https://www.getarbol.com/en/integrations/gmedic/mercado-pago/) - [ViSof Mercado Pago](https://www.getarbol.com/en/integrations/visof/mercado-pago/) ## Questions Does the money go through Arbol? No. The payment happens in Mercado Pago, into your organization's account. Arbol sends the link and records the conversation. Do WhatsApp or Mercado Pago endorse Arbol? No. WhatsApp and Mercado Pago are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under your country's data protection law: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. WhatsApp and Mercado Pago do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at WhatsApp and Mercado Pago in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20WhatsApp%20and%20Mercado%20Pago%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: