--- title: "Connect ViSof and Salesmate | Arbol AI" description: "Arbol books on ViSof and adds every patient to Salesmate as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/visof/salesmate/ lang: en alternates: es: https://www.getarbol.com/integraciones/visof/salesmate/ --- # Connect ViSof and Salesmate. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20ViSof%20and%20Salesmate%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient writes to or calls your organization. 2. Arbol books on ViSof with real availability. 3. They land in Salesmate as a contact, with the conversation and the status of their case. 4. Your team follows every case from Salesmate, with no manual copying. ## What each one is - Healthcare provider management software ### ViSof ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care. An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system. On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. [Source: visof.com (opens in a new tab)](https://www.visof.com/novedades/ministerio-de-salud-reconoce-interoperabilidad-de-siips-por-visof-ddi-software/) [ViSof integration](https://www.getarbol.com/en/integrations/visof/) - CRM ### Salesmate Salesmate is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Salesmate integration](https://www.getarbol.com/en/integrations/salesmate/) ## Other combinations - [ViSof Dynamics 365](https://www.getarbol.com/en/integrations/visof/dynamics-365/) - [ViSof Odoo](https://www.getarbol.com/en/integrations/visof/odoo/) - [ViSof Zoho Bigin](https://www.getarbol.com/en/integrations/visof/zoho-bigin/) - [Nueva EPS Salesmate](https://www.getarbol.com/en/integrations/nueva-eps/salesmate/) - [EPS Sanitas Salesmate](https://www.getarbol.com/en/integrations/sanitas/salesmate/) - [EPS SURA Salesmate](https://www.getarbol.com/en/integrations/eps-sura/salesmate/) ## Questions Do we need to build on the Salesmate API? No. Arbol connects with Salesmate: your team turns it on from Arbol with your organization's account and approves what goes in. Do ViSof or Salesmate endorse Arbol? No. ViSof and Salesmate are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. ViSof and Salesmate do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at ViSof and Salesmate in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20ViSof%20and%20Salesmate%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: