--- title: "ViSof + Mercado Pago: book and collect | Arbol AI" description: "Arbol books on ViSof and sends the Mercado Pago payment link in the same conversation, with the amount from your price list." url: https://www.getarbol.com/en/integrations/visof/mercado-pago/ lang: en alternates: es: https://www.getarbol.com/integraciones/visof/mercado-pago/ --- # The appointment in ViSof, paid with Mercado Pago. With Arbol, in the same conversation. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20ViSof%20and%20Mercado%20Pago%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient asks for an appointment by phone or WhatsApp. 2. Arbol books it on ViSof and quotes the amount from your price list. 3. It sends the Mercado Pago payment link in the same conversation. 4. It keeps a record of who received the link and how the conversation ended. ## What each one is - Healthcare provider management software ### ViSof ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care. An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system. On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. [Source: visof.com (opens in a new tab)](https://www.visof.com/novedades/ministerio-de-salud-reconoce-interoperabilidad-de-siips-por-visof-ddi-software/) [ViSof integration](https://www.getarbol.com/en/integrations/visof/) - Payment gateway and digital wallet ### Mercado Pago Mercado Pago is Mercado Libre's payments and financial services platform. It operates in Argentina, Brazil, Chile, Colombia, Mexico, Peru and Uruguay. In Colombia it accepts credit and debit cards, PSE, cash at Efecty and account balance, and it lets businesses get paid with payment links shared over WhatsApp, social media or email. Send a payment link over WhatsApp so the patient can pay for the visit by card, PSE or cash. In Q2 2026, Mercado Pago reached 88 million monthly active users, up 30% from a year earlier. [Source: sec.gov (opens in a new tab)](https://www.sec.gov/Archives/edgar/data/0001099590/000109959026000021/meli-20260805xex991.htm) Mercado Pago publishes a REST API (api.mercadopago.com, authenticated with an access token) and SDKs to accept online payments with Checkout Pro, Checkout API or Bricks, and to manage payments, refunds and subscriptions. [Mercado Pago integration](https://www.getarbol.com/en/integrations/mercado-pago/) ## Other combinations - [ViSof WhatsApp](https://www.getarbol.com/en/integrations/visof/whatsapp/) - [ViSof Google Calendar](https://www.getarbol.com/en/integrations/visof/google-calendar/) - [ViSof Microsoft Outlook](https://www.getarbol.com/en/integrations/visof/microsoft-outlook/) - [Medifolios Mercado Pago](https://www.getarbol.com/en/integrations/medifolios/mercado-pago/) - [gMedic Mercado Pago](https://www.getarbol.com/en/integrations/gmedic/mercado-pago/) - [WhatsApp Mercado Pago](https://www.getarbol.com/en/integrations/whatsapp/mercado-pago/) ## Questions Does the money go through Arbol? No. The payment happens in Mercado Pago, into your organization's account. Arbol sends the link and records the conversation. Do ViSof or Mercado Pago endorse Arbol? No. ViSof and Mercado Pago are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. ViSof and Mercado Pago do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at ViSof and Mercado Pago in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20ViSof%20and%20Mercado%20Pago%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: