--- title: "Connect EPS SOS and monday.com | Arbol AI" description: "Arbol serves EPS SOS members and turns every case that needs your team into a task in monday.com. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/sos/monday/ lang: en alternates: es: https://www.getarbol.com/integraciones/sos/monday/ --- # Connect EPS SOS and monday.com. Every case that needs your team, as a task, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20SOS%20members%20and%20uses%20monday.com%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A EPS SOS member writes to or calls your organization. 2. Arbol answers and asks for the EPS SOS order and authorization before offering a slot. 3. If the case needs a person, it becomes a task in monday.com, with the conversation. 4. Your team picks it up in monday.com and the patient gets an answer. ## What each one is - Health insurer (EPS) in the contributory and subsidized regimes ### EPS SOS Servicio Occidental de Salud EPS S.A. (EPS SOS) is a health insurer (EPS) headquartered in Cali. Most of its members are in Valle del Cauca, and 71.7% are in the contributory regime. Clinics work with EPS SOS to request authorizations online, review claim objections (glosas) and manage billing for its members. 727,378 members as of August 2026: 521,211 in the contributory regime and 206,167 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers use its Oficina Virtual para Prestadores and its online authorization tool, both behind a login. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to EPS SOS from there. [EPS SOS integration](https://www.getarbol.com/en/integrations/sos/) - Tasks and projects ### monday.com monday.com is a productivity and project tool. A clinic uses it to organize tasks, cases and its team's work. [monday.com integration](https://www.getarbol.com/en/integrations/monday/) ## Other combinations - [EPS SOS Trello](https://www.getarbol.com/en/integrations/sos/trello/) - [EPS SOS Asana](https://www.getarbol.com/en/integrations/sos/asana/) - [EPS SOS ClickUp](https://www.getarbol.com/en/integrations/sos/clickup/) - [Nueva EPS monday.com](https://www.getarbol.com/en/integrations/nueva-eps/monday/) - [EPS Sanitas monday.com](https://www.getarbol.com/en/integrations/sanitas/monday/) - [EPS SURA monday.com](https://www.getarbol.com/en/integrations/eps-sura/monday/) ## Questions Do we need to build on the monday.com API? No. Arbol connects with monday.com: your team turns it on from Arbol with your organization's account and approves what goes in. Do EPS SOS or monday.com endorse Arbol? No. EPS SOS and monday.com are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. EPS SOS and monday.com do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at EPS SOS and monday.com in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20SOS%20members%20and%20uses%20monday.com%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: