---
title: "Connect Seguros SURA and Xero | Arbol AI"
description: "Arbol serves Seguros SURA members and records every appointment's payments and charges in Xero. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/seguros-sura/xero/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/seguros-sura/xero/
---

# Connect Seguros SURA and Xero. Payments and charges in your accounting, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Xero%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A Seguros SURA member writes to or calls your organization.

2. Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.

3. The appointment's payment or charge is recorded in Xero.

4. Your team reconciles from Xero, with every payment next to its appointment.

## What each one is

- Insurer (health insurance policies)

  ### Seguros SURA

  Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.

  A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.

  Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. [Source: suramericana.com (opens in a new tab)](https://suramericana.com/blog/sala-de-prensa/suramericana-cerro-2025-con-utilidad-de-cop-776-mil-millones-y-un-modelo-mas-rentable-y-sostenible-en-america-latina/)

  Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.

  [Seguros SURA integration](https://www.getarbol.com/en/integrations/seguros-sura/)

- Finance and accounting

  ### Xero

  Xero is a finance and accounting tool.

  A clinic uses it for payments, charges, invoices and reconciliation.

  [Xero integration](https://www.getarbol.com/en/integrations/xero/)

## Other combinations

- [Seguros SURA QuickBooks](https://www.getarbol.com/en/integrations/seguros-sura/quickbooks/)
- [Seguros SURA Zoho Invoice](https://www.getarbol.com/en/integrations/seguros-sura/zoho-invoice/)
- [Seguros SURA Zoho Books](https://www.getarbol.com/en/integrations/seguros-sura/zoho-books/)
- [Nueva EPS Xero](https://www.getarbol.com/en/integrations/nueva-eps/xero/)
- [EPS Sanitas Xero](https://www.getarbol.com/en/integrations/sanitas/xero/)
- [EPS SURA Xero](https://www.getarbol.com/en/integrations/eps-sura/xero/)

## Questions

Do we need to build on the Xero API?

No. Arbol connects with Xero: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in Xero, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Seguros SURA and Xero do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Seguros SURA and Xero in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Xero%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/seguros-sura/xero/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
