---
title: "Connect Seguros SURA and Wrike | Arbol AI"
description: "Arbol serves Seguros SURA members and turns every case that needs your team into a task in Wrike. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/seguros-sura/wrike/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/seguros-sura/wrike/
---

# Connect Seguros SURA and Wrike. Every case that needs your team, as a task, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Wrike%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A Seguros SURA member writes to or calls your organization.

2. Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.

3. If the case needs a person, it becomes a task in Wrike, with the conversation.

4. Your team picks it up in Wrike and the patient gets an answer.

## What each one is

- Insurer (health insurance policies)

  ### Seguros SURA

  Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.

  A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.

  Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. [Source: suramericana.com (opens in a new tab)](https://suramericana.com/blog/sala-de-prensa/suramericana-cerro-2025-con-utilidad-de-cop-776-mil-millones-y-un-modelo-mas-rentable-y-sostenible-en-america-latina/)

  Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.

  [Seguros SURA integration](https://www.getarbol.com/en/integrations/seguros-sura/)

- Tasks and projects

  ### Wrike

  Wrike is a productivity and project tool.

  A clinic uses it to organize tasks, cases and its team's work.

  [Wrike integration](https://www.getarbol.com/en/integrations/wrike/)

## Other combinations

- [Seguros SURA Trello](https://www.getarbol.com/en/integrations/seguros-sura/trello/)
- [Seguros SURA Asana](https://www.getarbol.com/en/integrations/seguros-sura/asana/)
- [Seguros SURA monday.com](https://www.getarbol.com/en/integrations/seguros-sura/monday/)
- [Nueva EPS Wrike](https://www.getarbol.com/en/integrations/nueva-eps/wrike/)
- [EPS Sanitas Wrike](https://www.getarbol.com/en/integrations/sanitas/wrike/)
- [EPS SURA Wrike](https://www.getarbol.com/en/integrations/eps-sura/wrike/)

## Questions

Do we need to build on the Wrike API?

No. Arbol connects with Wrike: your team turns it on from Arbol with your organization's account and approves what goes in.

Do Seguros SURA or Wrike endorse Arbol?

No. Seguros SURA and Wrike are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Seguros SURA and Wrike do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Seguros SURA and Wrike in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Wrike%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/seguros-sura/wrike/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
