--- title: "Connect Seguros SURA and Box | Arbol AI" description: "Arbol serves Seguros SURA members and saves their orders and files in Box, in their folder. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/seguros-sura/box/ lang: en alternates: es: https://www.getarbol.com/integraciones/seguros-sura/box/ --- # Connect Seguros SURA and Box. Orders and files in their folder, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Box%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Seguros SURA member writes to or calls your organization. 2. Arbol answers and tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded. 3. The orders and files they send are saved in Box, in their folder. 4. Your team finds them in Box when it needs them. ## What each one is - Insurer (health insurance policies) ### Seguros SURA Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory. A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services. Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. [Source: suramericana.com (opens in a new tab)](https://suramericana.com/blog/sala-de-prensa/suramericana-cerro-2025-con-utilidad-de-cop-776-mil-millones-y-un-modelo-mas-rentable-y-sostenible-en-america-latina/) Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch. [Seguros SURA integration](https://www.getarbol.com/en/integrations/seguros-sura/) - Documents and files ### Box Box is a documents and files tool. A clinic uses it to store and share documents: orders, consent forms and supporting files. [Box integration](https://www.getarbol.com/en/integrations/box/) ## Other combinations - [Seguros SURA Google Drive](https://www.getarbol.com/en/integrations/seguros-sura/google-drive/) - [Seguros SURA Google Docs](https://www.getarbol.com/en/integrations/seguros-sura/google-docs/) - [Seguros SURA Dropbox](https://www.getarbol.com/en/integrations/seguros-sura/dropbox/) - [Nueva EPS Box](https://www.getarbol.com/en/integrations/nueva-eps/box/) - [EPS Sanitas Box](https://www.getarbol.com/en/integrations/sanitas/box/) - [EPS SURA Box](https://www.getarbol.com/en/integrations/eps-sura/box/) ## Questions Do we need to build on the Box API? No. Arbol connects with Box: your team turns it on from Arbol with your organization's account and approves what goes in. Do Seguros SURA or Box endorse Arbol? No. Seguros SURA and Box are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Seguros SURA and Box do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Seguros SURA and Box in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20SURA%20members%20and%20uses%20Box%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: