---
title: "Seguros Atlas members booked in Medifolios | Arbol AI"
description: "Arbol serves Seguros Atlas members by phone and WhatsApp and books on Medifolios, with real availability. Medical records stay in Medifolios."
url: https://www.getarbol.com/en/integrations/seguros-atlas/medifolios/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/seguros-atlas/medifolios/
---

# Seguros Atlas members, booked on Medifolios. With Arbol, on your line and WhatsApp.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20Atlas%20members%20and%20uses%20Medifolios%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. The Seguros Atlas member calls or writes to your organization.

2. The assistant tells them their Seguros Atlas plan's coverage and copay using what your clinic has loaded and prepares the case for your team if something is missing.

3. It books on the Medifolios calendar, with the real availability of each clinician and site.

4. The appointment shows up in Medifolios like any other, and the conversation stays on record.

## What each one is

- Insurer (major medical expense insurance)

  ### Seguros Atlas

  Seguros Atlas, S.A. is a Mexican insurer. In major medical expense insurance (gastos médicos mayores) it offers Med Óptimo, Med Plus, Med Plus Elite and Plan Mundial for individuals, Med Óptimo and Med Plus for employers, and standardized basic policies (Básicos Estandarizados). Policyholders can use direct payment at in-network hospitals or request reimbursement.

  An in-network hospital admits Seguros Atlas policyholders under direct payment for stays of 24 hours or more and for scheduled procedures the insurer approves in advance.

  It began operations in November 1941. [Source: segurosatlas.com.mx (opens in a new tab)](https://www.segurosatlas.com.mx/quienes-somos.html)

  It runs a supplier portal that requires user registration, plus a policyholder portal.

  [Seguros Atlas integration](https://www.getarbol.com/en/integrations/seguros-atlas/)

- Electronic health record software

  ### Medifolios

  Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules.

  An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios.

  It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. [Source: medifolios.net (opens in a new tab)](https://medifolios.net/Quienes_somos.php)

  For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support.

  [Medifolios integration](https://www.getarbol.com/en/integrations/medifolios/)

## Other combinations

- [Seguros Atlas WhatsApp](https://www.getarbol.com/en/integrations/seguros-atlas/whatsapp/)
- [Seguros Atlas Google Calendar](https://www.getarbol.com/en/integrations/seguros-atlas/google-calendar/)
- [Seguros Atlas Microsoft Outlook](https://www.getarbol.com/en/integrations/seguros-atlas/microsoft-outlook/)
- [Nueva EPS Medifolios](https://www.getarbol.com/en/integrations/nueva-eps/medifolios/)
- [EPS Sanitas Medifolios](https://www.getarbol.com/en/integrations/sanitas/medifolios/)
- [EPS SURA Medifolios](https://www.getarbol.com/en/integrations/eps-sura/medifolios/)

## Questions

Do I need to change Medifolios to serve Seguros Atlas members?

No. Medifolios remains your system: Arbol books on it for Seguros Atlas members and all your patients.

Do Seguros Atlas or Medifolios endorse Arbol?

No. Seguros Atlas and Medifolios are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Mexico's data protection law: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Seguros Atlas and Medifolios do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Seguros Atlas and Medifolios in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Seguros%20Atlas%20members%20and%20uses%20Medifolios%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/seguros-atlas/medifolios/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
