--- title: "Connect Savia Salud EPS and Dynamics 365 | Arbol AI" description: "Arbol serves Savia Salud EPS members and adds every patient to Dynamics 365 as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/savia-salud/dynamics-365/ lang: en alternates: es: https://www.getarbol.com/integraciones/savia-salud/dynamics-365/ --- # Connect Savia Salud EPS and Dynamics 365. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Savia%20Salud%20EPS%20members%20and%20uses%20Dynamics%20365%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Savia Salud EPS member writes to or calls your organization. 2. Arbol answers and asks for the Savia Salud EPS order and authorization before offering a slot. 3. They land in Dynamics 365 as a contact, with the conversation and the status of their case. 4. Your team follows every case from Dynamics 365, with no manual copying. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Savia Salud EPS Alianza Medellín Antioquia EPS S.A.S. (Savia Salud EPS) is a health insurer (EPS) headquartered in Medellín. Nearly all of its members are in Antioquia, and 91.1% are in the subsidized regime. Clinics in Antioquia work with Savia Salud to request authorizations, manage referrals and counter-referrals, and submit medical claims with RIPS files. 1,678,045 members as of August 2026: 1,529,476 in the subsidized regime and 148,569 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers use the Conexiones Savia platform, with modules for authorizations, referrals and counter-referrals, and medical claims with RIPS. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Savia Salud EPS from there. [Savia Salud EPS integration](https://www.getarbol.com/en/integrations/savia-salud/) - CRM ### Dynamics 365 Dynamics 365 is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Dynamics 365 integration](https://www.getarbol.com/en/integrations/dynamics-365/) ## Other combinations - [Savia Salud EPS Odoo](https://www.getarbol.com/en/integrations/savia-salud/odoo/) - [Savia Salud EPS Zoho Bigin](https://www.getarbol.com/en/integrations/savia-salud/zoho-bigin/) - [Savia Salud EPS Copper](https://www.getarbol.com/en/integrations/savia-salud/copper/) - [Nueva EPS Dynamics 365](https://www.getarbol.com/en/integrations/nueva-eps/dynamics-365/) - [EPS Sanitas Dynamics 365](https://www.getarbol.com/en/integrations/sanitas/dynamics-365/) - [EPS SURA Dynamics 365](https://www.getarbol.com/en/integrations/eps-sura/dynamics-365/) ## Questions Do we need to build on the Dynamics 365 API? No. Arbol connects with Dynamics 365: your team turns it on from Arbol with your organization's account and approves what goes in. Do Savia Salud EPS or Dynamics 365 endorse Arbol? No. Savia Salud EPS and Dynamics 365 are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Savia Salud EPS and Dynamics 365 do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Savia Salud EPS and Dynamics 365 in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Savia%20Salud%20EPS%20members%20and%20uses%20Dynamics%20365%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: