--- title: "EPS Sanitas members booked in ViSof | Arbol AI" description: "Arbol serves EPS Sanitas members by phone and WhatsApp and books on ViSof, with real availability. Medical records stay in ViSof." url: https://www.getarbol.com/en/integrations/sanitas/visof/ lang: en alternates: es: https://www.getarbol.com/integraciones/sanitas/visof/ --- # EPS Sanitas members, booked on ViSof. With Arbol, on your line and WhatsApp. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Sanitas%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The EPS Sanitas member calls or writes to your organization. 2. The assistant asks for the EPS Sanitas order and authorization before offering a slot and prepares the case for your team if something is missing. 3. It books on the ViSof calendar, with the real availability of each clinician and site. 4. The appointment shows up in ViSof like any other, and the conversation stays on record. ## What each one is - Health insurer (EPS) in the contributory and subsidized regimes ### EPS Sanitas Entidad Promotora de Salud Sanitas S.A.S. (EPS Sanitas) is a health insurer (EPS) founded in 1994, after Colombia's social security reform. It has members in both the contributory and subsidized regimes and is the country's second-largest EPS by membership. Clinics use the EPS Sanitas provider portal for hospital referrals and online office requests, and bill it for the care they give its members. 6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there. [EPS Sanitas integration](https://www.getarbol.com/en/integrations/sanitas/) - Healthcare provider management software ### ViSof ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care. An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system. On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. [Source: visof.com (opens in a new tab)](https://www.visof.com/novedades/ministerio-de-salud-reconoce-interoperabilidad-de-siips-por-visof-ddi-software/) [ViSof integration](https://www.getarbol.com/en/integrations/visof/) ## Other combinations - [EPS Sanitas WhatsApp](https://www.getarbol.com/en/integrations/sanitas/whatsapp/) - [EPS Sanitas Google Calendar](https://www.getarbol.com/en/integrations/sanitas/google-calendar/) - [EPS Sanitas Microsoft Outlook](https://www.getarbol.com/en/integrations/sanitas/microsoft-outlook/) - [Nueva EPS ViSof](https://www.getarbol.com/en/integrations/nueva-eps/visof/) - [EPS SURA ViSof](https://www.getarbol.com/en/integrations/eps-sura/visof/) - [Salud Total EPS ViSof](https://www.getarbol.com/en/integrations/salud-total/visof/) ## Questions Do I need to change ViSof to serve EPS Sanitas members? No. ViSof remains your system: Arbol books on it for EPS Sanitas members and all your patients. Do EPS Sanitas or ViSof endorse Arbol? No. EPS Sanitas and ViSof are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. EPS Sanitas and ViSof do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at EPS Sanitas and ViSof in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Sanitas%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: