---
title: "Connect EPS Sanitas and Box | Arbol AI"
description: "Arbol serves EPS Sanitas members and saves their orders and files in Box, in their folder. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/sanitas/box/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/sanitas/box/
---

# Connect EPS Sanitas and Box. Orders and files in their folder, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Sanitas%20members%20and%20uses%20Box%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A EPS Sanitas member writes to or calls your organization.

2. Arbol answers and asks for the EPS Sanitas order and authorization before offering a slot.

3. The orders and files they send are saved in Box, in their folder.

4. Your team finds them in Box when it needs them.

## What each one is

- Health insurer (EPS) in the contributory and subsidized regimes

  ### EPS Sanitas

  Entidad Promotora de Salud Sanitas S.A.S. (EPS Sanitas) is a health insurer (EPS) founded in 1994, after Colombia's social security reform. It has members in both the contributory and subsidized regimes and is the country's second-largest EPS by membership.

  Clinics use the EPS Sanitas provider portal for hospital referrals and online office requests, and bill it for the care they give its members.

  6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx)

  Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals.

  **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there.

  [EPS Sanitas integration](https://www.getarbol.com/en/integrations/sanitas/)

- Documents and files

  ### Box

  Box is a documents and files tool.

  A clinic uses it to store and share documents: orders, consent forms and supporting files.

  [Box integration](https://www.getarbol.com/en/integrations/box/)

## Other combinations

- [EPS Sanitas Google Drive](https://www.getarbol.com/en/integrations/sanitas/google-drive/)
- [EPS Sanitas Google Docs](https://www.getarbol.com/en/integrations/sanitas/google-docs/)
- [EPS Sanitas Dropbox](https://www.getarbol.com/en/integrations/sanitas/dropbox/)
- [Nueva EPS Box](https://www.getarbol.com/en/integrations/nueva-eps/box/)
- [EPS SURA Box](https://www.getarbol.com/en/integrations/eps-sura/box/)
- [Salud Total EPS Box](https://www.getarbol.com/en/integrations/salud-total/box/)

## Questions

Do we need to build on the Box API?

No. Arbol connects with Box: your team turns it on from Arbol with your organization's account and approves what goes in.

Do EPS Sanitas or Box endorse Arbol?

No. EPS Sanitas and Box are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. EPS Sanitas and Box do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at EPS Sanitas and Box in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Sanitas%20members%20and%20uses%20Box%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/sanitas/box/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
