--- title: "Connect Nueva EPS and Google Docs | Arbol AI" description: "Arbol serves Nueva EPS members and saves their orders and files in Google Docs, in their folder. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/nueva-eps/google-docs/ lang: en alternates: es: https://www.getarbol.com/integraciones/nueva-eps/google-docs/ --- # Connect Nueva EPS and Google Docs. Orders and files in their folder, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Nueva%20EPS%20members%20and%20uses%20Google%20Docs%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Nueva EPS member writes to or calls your organization. 2. Arbol answers and asks for the Nueva EPS order and authorization before offering a slot. 3. The orders and files they send are saved in Google Docs, in their folder. 4. Your team finds them in Google Docs when it needs them. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Nueva EPS Nueva Empresa Promotora de Salud S.A. (Nueva EPS) is a health insurer (EPS) based in Bogotá, with members in both the subsidized and contributory regimes. It is the largest EPS in Colombia by membership and operates in every department. Clinics work with Nueva EPS to check member eligibility, request authorizations, upload RIPS files and submit invoices. 11,312,640 members as of August 2026 (21.5% of the national total): 6,913,538 in the subsidized regime and 4,399,102 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers use its Zona Transaccional portal for authorizations and eligibility checks, plus separate portals to upload RIPS files and submit invoices. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Nueva EPS from there. [Nueva EPS integration](https://www.getarbol.com/en/integrations/nueva-eps/) - Documents and files ### Google Docs Google Docs is a documents and files tool. A clinic uses it to store and share documents: orders, consent forms and supporting files. [Google Docs integration](https://www.getarbol.com/en/integrations/google-docs/) ## Other combinations - [Nueva EPS Google Drive](https://www.getarbol.com/en/integrations/nueva-eps/google-drive/) - [Nueva EPS Dropbox](https://www.getarbol.com/en/integrations/nueva-eps/dropbox/) - [Nueva EPS OneDrive](https://www.getarbol.com/en/integrations/nueva-eps/onedrive/) - [EPS Sanitas Google Docs](https://www.getarbol.com/en/integrations/sanitas/google-docs/) - [EPS SURA Google Docs](https://www.getarbol.com/en/integrations/eps-sura/google-docs/) - [Salud Total EPS Google Docs](https://www.getarbol.com/en/integrations/salud-total/google-docs/) ## Questions Do we need to build on the Google Docs API? No. Arbol connects with Google Docs: your team turns it on from Arbol with your organization's account and approves what goes in. Do Nueva EPS or Google Docs endorse Arbol? No. Nueva EPS and Google Docs are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Nueva EPS and Google Docs do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Nueva EPS and Google Docs in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Nueva%20EPS%20members%20and%20uses%20Google%20Docs%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: