--- title: "Nueva EPS appointments in Calendly | Arbol AI" description: "Arbol serves Nueva EPS members by phone and WhatsApp and books their visits in Calendly." url: https://www.getarbol.com/en/integrations/nueva-eps/calendly/ lang: en alternates: es: https://www.getarbol.com/integraciones/nueva-eps/calendly/ --- # Nueva EPS members' appointments, in Calendly. With Arbol, with no manual copying. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Nueva%20EPS%20members%20and%20uses%20Calendly%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The Nueva EPS member calls or writes to your organization. 2. The assistant asks for the Nueva EPS order and authorization before offering a slot. 3. It checks availability in Calendly and creates the appointment as an event on the clinician's calendar. 4. If the patient reschedules, it moves it in Calendly and lets your team know. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Nueva EPS Nueva Empresa Promotora de Salud S.A. (Nueva EPS) is a health insurer (EPS) based in Bogotá, with members in both the subsidized and contributory regimes. It is the largest EPS in Colombia by membership and operates in every department. Clinics work with Nueva EPS to check member eligibility, request authorizations, upload RIPS files and submit invoices. 11,312,640 members as of August 2026 (21.5% of the national total): 6,913,538 in the subsidized regime and 4,399,102 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers use its Zona Transaccional portal for authorizations and eligibility checks, plus separate portals to upload RIPS files and submit invoices. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Nueva EPS from there. [Nueva EPS integration](https://www.getarbol.com/en/integrations/nueva-eps/) - Online scheduling ### Calendly Calendly is a meeting scheduling platform founded in 2013 by Tope Awotona. Each user connects their calendars, sets their hours and shares a link or booking page where the other person picks an open time. It also sends email and text reminders, lets invitees reschedule without the back-and-forth, and can collect payment up front at booking. Share a booking link so patients pick their appointment time based on each provider's schedule. According to the company, more than 50 million people use Calendly, and more than 1.3 billion meetings have been booked on it. [Source: calendly.com (opens in a new tab)](https://calendly.com/about) Calendly publishes a REST API, with OAuth 2.0 or a personal access token, to book meetings and read and write scheduling and contact data; its webhooks fire when someone books or cancels, and the booking page can be embedded on a website. [Calendly integration](https://www.getarbol.com/en/integrations/calendly/) ## Other combinations - [Nueva EPS WhatsApp](https://www.getarbol.com/en/integrations/nueva-eps/whatsapp/) - [Nueva EPS Google Calendar](https://www.getarbol.com/en/integrations/nueva-eps/google-calendar/) - [Nueva EPS Microsoft Outlook](https://www.getarbol.com/en/integrations/nueva-eps/microsoft-outlook/) - [EPS Sanitas Calendly](https://www.getarbol.com/en/integrations/sanitas/calendly/) - [EPS SURA Calendly](https://www.getarbol.com/en/integrations/eps-sura/calendly/) - [Salud Total EPS Calendly](https://www.getarbol.com/en/integrations/salud-total/calendly/) ## Questions Does it work if each clinician has their own Calendly calendar? Yes: before offering a slot, the assistant checks the availability of every Calendly calendar your organization connected. Do Nueva EPS or Calendly endorse Arbol? No. Nueva EPS and Calendly are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Nueva EPS and Calendly do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Nueva EPS and Calendly in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Nueva%20EPS%20members%20and%20uses%20Calendly%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: