---
title: "Mutualser EPS appointments in Google Calendar | Arbol AI"
description: "Arbol serves Mutualser EPS members by phone and WhatsApp and books their visits in Google Calendar."
url: https://www.getarbol.com/en/integrations/mutual-ser/google-calendar/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/mutual-ser/google-calendar/
---

# Mutualser EPS members' appointments, in Google Calendar. With Arbol, with no manual copying.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Mutualser%20EPS%20members%20and%20uses%20Google%20Calendar%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. The Mutualser EPS member calls or writes to your organization.

2. The assistant asks for the Mutualser EPS order and authorization before offering a slot.

3. It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.

4. If the patient reschedules, it moves it in Google Calendar and lets your team know.

## What each one is

- Health insurer (EPS) in the subsidized and contributory regimes

  ### Mutualser EPS

  Mutualser EPS is a health insurer (EPS) with mutual-society roots: it began as Asociación Mutual Montes de María, a community health enterprise. Its administrative office is in Cartagena, and its members are in the Caribbean region, mainly in Bolívar, Córdoba and Atlántico.

  Clinics work with Mutualser to report emergency care, request authorizations and manage patient referrals.

  2,708,613 members as of August 2026: 2,342,211 in the subsidized regime and 366,402 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx)

  Providers use its Zonaser Prestador portal to report emergency care, request authorizations and manage referrals, following Technical Annex 1 of Resolution 2335 of 2023.

  **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Mutualser EPS from there.

  [Mutualser EPS integration](https://www.getarbol.com/en/integrations/mutual-ser/)

- Calendar and scheduling

  ### Google Calendar

  Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.

  Keep each provider's schedule and let patients book appointments in open slots.

  Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. [Source: workspace.google.com (opens in a new tab)](https://workspace.google.com/blog/product-announcements/10-more-announcements-workspace-at-next-2026)

  The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.

  [Google Calendar integration](https://www.getarbol.com/en/integrations/google-calendar/)

## Other combinations

- [Mutualser EPS WhatsApp](https://www.getarbol.com/en/integrations/mutual-ser/whatsapp/)
- [Mutualser EPS Microsoft Outlook](https://www.getarbol.com/en/integrations/mutual-ser/microsoft-outlook/)
- [Mutualser EPS Calendly](https://www.getarbol.com/en/integrations/mutual-ser/calendly/)
- [Nueva EPS Google Calendar](https://www.getarbol.com/en/integrations/nueva-eps/google-calendar/)
- [EPS Sanitas Google Calendar](https://www.getarbol.com/en/integrations/sanitas/google-calendar/)
- [EPS SURA Google Calendar](https://www.getarbol.com/en/integrations/eps-sura/google-calendar/)

## Questions

Does it work if each clinician has their own Google Calendar calendar?

Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.

Do Mutualser EPS or Google Calendar endorse Arbol?

No. Mutualser EPS and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Mutualser EPS and Google Calendar do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Mutualser EPS and Google Calendar in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Mutualser%20EPS%20members%20and%20uses%20Google%20Calendar%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/mutual-ser/google-calendar/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
