--- title: "Connect Medisanitas and Google Contacts | Arbol AI" description: "Arbol serves Medisanitas members and adds every patient to Google Contacts as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/medisanitas/google-contacts/ lang: en alternates: es: https://www.getarbol.com/integraciones/medisanitas/google-contacts/ --- # Connect Medisanitas and Google Contacts. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Medisanitas%20members%20and%20uses%20Google%20Contacts%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Medisanitas member writes to or calls your organization. 2. Arbol answers and tells them their Medisanitas plan's coverage and copay using what your clinic has loaded. 3. They land in Google Contacts as a contact, with the conversation and the status of their case. 4. Your team follows every case from Google Contacts, with no manual copying. ## What each one is - Prepaid medicine company ### Medisanitas Medisanitas S.A.S. Compañía de Medicina Prepagada is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group. Since 1992 it has offered Plan Medisanitas, a care model built around general practitioners, OB-GYNs, pediatricians, internists and family physicians who guide access to other specialties. It covers seven cities, with nationwide emergency coverage. An affiliated IPS (healthcare provider institution) or professional sees Medisanitas members and handles provider tasks, such as invoice filing, in the same portal Colsanitas uses. 91,930 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-medisanitas) It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing. [Medisanitas integration](https://www.getarbol.com/en/integrations/medisanitas/) - CRM ### Google Contacts Google Contacts is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Google Contacts integration](https://www.getarbol.com/en/integrations/google-contacts/) ## Other combinations - [Medisanitas Dynamics 365](https://www.getarbol.com/en/integrations/medisanitas/dynamics-365/) - [Medisanitas Odoo](https://www.getarbol.com/en/integrations/medisanitas/odoo/) - [Medisanitas Zoho Bigin](https://www.getarbol.com/en/integrations/medisanitas/zoho-bigin/) - [Nueva EPS Google Contacts](https://www.getarbol.com/en/integrations/nueva-eps/google-contacts/) - [EPS Sanitas Google Contacts](https://www.getarbol.com/en/integrations/sanitas/google-contacts/) - [EPS SURA Google Contacts](https://www.getarbol.com/en/integrations/eps-sura/google-contacts/) ## Questions Do we need to build on the Google Contacts API? No. Arbol connects with Google Contacts: your team turns it on from Arbol with your organization's account and approves what goes in. Do Medisanitas or Google Contacts endorse Arbol? No. Medisanitas and Google Contacts are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Medisanitas and Google Contacts do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Medisanitas and Google Contacts in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Medisanitas%20members%20and%20uses%20Google%20Contacts%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: