--- title: "Connect Medifolios and Salesmate | Arbol AI" description: "Arbol books on Medifolios and adds every patient to Salesmate as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/medifolios/salesmate/ lang: en alternates: es: https://www.getarbol.com/integraciones/medifolios/salesmate/ --- # Connect Medifolios and Salesmate. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20Medifolios%20and%20Salesmate%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient writes to or calls your organization. 2. Arbol books on Medifolios with real availability. 3. They land in Salesmate as a contact, with the conversation and the status of their case. 4. Your team follows every case from Salesmate, with no manual copying. ## What each one is - Electronic health record software ### Medifolios Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules. An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios. It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. [Source: medifolios.net (opens in a new tab)](https://medifolios.net/Quienes_somos.php) For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support. [Medifolios integration](https://www.getarbol.com/en/integrations/medifolios/) - CRM ### Salesmate Salesmate is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Salesmate integration](https://www.getarbol.com/en/integrations/salesmate/) ## Other combinations - [Medifolios Dynamics 365](https://www.getarbol.com/en/integrations/medifolios/dynamics-365/) - [Medifolios Odoo](https://www.getarbol.com/en/integrations/medifolios/odoo/) - [Medifolios Zoho Bigin](https://www.getarbol.com/en/integrations/medifolios/zoho-bigin/) - [Nueva EPS Salesmate](https://www.getarbol.com/en/integrations/nueva-eps/salesmate/) - [EPS Sanitas Salesmate](https://www.getarbol.com/en/integrations/sanitas/salesmate/) - [EPS SURA Salesmate](https://www.getarbol.com/en/integrations/eps-sura/salesmate/) ## Questions Do we need to build on the Salesmate API? No. Arbol connects with Salesmate: your team turns it on from Arbol with your organization's account and approves what goes in. Do Medifolios or Salesmate endorse Arbol? No. Medifolios and Salesmate are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Medifolios and Salesmate do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Medifolios and Salesmate in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20Medifolios%20and%20Salesmate%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: