--- title: "Medifolios and Microsoft Outlook with Arbol | Arbol AI" description: "Arbol books on Medifolios and brings the appointment to the clinician's Microsoft Outlook calendar, with the link if it is telehealth. No manual copying." url: https://www.getarbol.com/en/integrations/medifolios/microsoft-outlook/ lang: en alternates: es: https://www.getarbol.com/integraciones/medifolios/microsoft-outlook/ --- # Medifolios and Microsoft Outlook, with the same appointments. With Arbol, with no manual copying. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20Medifolios%20and%20Microsoft%20Outlook%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient asks for an appointment by phone or WhatsApp. 2. Arbol creates it on the Medifolios calendar, with real availability. 3. It brings it to the clinician's Microsoft Outlook calendar, with the link if it is telehealth. 4. If the patient reschedules, it moves it in both. ## What each one is - Electronic health record software ### Medifolios Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules. An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios. It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. [Source: medifolios.net (opens in a new tab)](https://medifolios.net/Quienes_somos.php) For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support. [Medifolios integration](https://www.getarbol.com/en/integrations/medifolios/) - Email and calendar ### Microsoft Outlook Outlook is Microsoft's email and calendar, and it also manages contacts. It is part of Microsoft 365, where mailboxes live in Exchange Online, and it also works with personal Microsoft accounts. The new Outlook for Windows is free and requires no subscription. Run email and calendars for clinical and admin staff, and send appointment invitations to patients. Exchange Web Services (EWS) is disabled by default in Exchange Online starting October 1, 2026, and shuts down completely on April 1, 2027; Microsoft directs developers to migrate their apps to Microsoft Graph. [Source: techcommunity.microsoft.com (opens in a new tab)](https://techcommunity.microsoft.com/blog/exchange/exchange-online-ews-your-time-is-almost-up/4492361) Microsoft Graph is Microsoft's REST API for Outlook: it can read, send and organize email, create and update events, check availability and receive change notifications. [Microsoft Outlook integration](https://www.getarbol.com/en/integrations/microsoft-outlook/) ## Other combinations - [Medifolios WhatsApp](https://www.getarbol.com/en/integrations/medifolios/whatsapp/) - [Medifolios Google Calendar](https://www.getarbol.com/en/integrations/medifolios/google-calendar/) - [Medifolios Calendly](https://www.getarbol.com/en/integrations/medifolios/calendly/) - [Nueva EPS Microsoft Outlook](https://www.getarbol.com/en/integrations/nueva-eps/microsoft-outlook/) - [EPS Sanitas Microsoft Outlook](https://www.getarbol.com/en/integrations/sanitas/microsoft-outlook/) - [EPS SURA Microsoft Outlook](https://www.getarbol.com/en/integrations/eps-sura/microsoft-outlook/) ## Questions Do I have to use both? No. If your team only books in Medifolios, Arbol works on Medifolios; Microsoft Outlook is connected if your clinicians also use it. Do Medifolios or Microsoft Outlook endorse Arbol? No. Medifolios and Microsoft Outlook are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Medifolios and Microsoft Outlook do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Medifolios and Microsoft Outlook in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20Medifolios%20and%20Microsoft%20Outlook%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: