--- title: "Connect gMedic and Dynamics 365 | Arbol AI" description: "Arbol books on gMedic and adds every patient to Dynamics 365 as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/gmedic/dynamics-365/ lang: en alternates: es: https://www.getarbol.com/integraciones/gmedic/dynamics-365/ --- # Connect gMedic and Dynamics 365. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20gMedic%20and%20Dynamics%20365%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The patient writes to or calls your organization. 2. Arbol books on gMedic with real availability. 3. They land in Dynamics 365 as a contact, with the conversation and the status of their case. 4. Your team follows every case from Dynamics 365, with no manual copying. ## What each one is - Electronic health record software ### gMedic gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health. A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit. It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. [Source: gmedic.io (opens in a new tab)](https://gmedic.io/) Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update. [gMedic integration](https://www.getarbol.com/en/integrations/gmedic/) - CRM ### Dynamics 365 Dynamics 365 is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Dynamics 365 integration](https://www.getarbol.com/en/integrations/dynamics-365/) ## Other combinations - [gMedic Odoo](https://www.getarbol.com/en/integrations/gmedic/odoo/) - [gMedic Zoho Bigin](https://www.getarbol.com/en/integrations/gmedic/zoho-bigin/) - [gMedic Copper](https://www.getarbol.com/en/integrations/gmedic/copper/) - [Nueva EPS Dynamics 365](https://www.getarbol.com/en/integrations/nueva-eps/dynamics-365/) - [EPS Sanitas Dynamics 365](https://www.getarbol.com/en/integrations/sanitas/dynamics-365/) - [EPS SURA Dynamics 365](https://www.getarbol.com/en/integrations/eps-sura/dynamics-365/) ## Questions Do we need to build on the Dynamics 365 API? No. Arbol connects with Dynamics 365: your team turns it on from Arbol with your organization's account and approves what goes in. Do gMedic or Dynamics 365 endorse Arbol? No. gMedic and Dynamics 365 are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. gMedic and Dynamics 365 do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at gMedic and Dynamics 365 in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20uses%20gMedic%20and%20Dynamics%20365%2C%20and%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: