--- title: "Connect EPS Famisanar and NetSuite | Arbol AI" description: "Arbol serves EPS Famisanar members and records every appointment's payments and charges in NetSuite. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/famisanar/netsuite/ lang: en alternates: es: https://www.getarbol.com/integraciones/famisanar/netsuite/ --- # Connect EPS Famisanar and NetSuite. Payments and charges in your accounting, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Famisanar%20members%20and%20uses%20NetSuite%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A EPS Famisanar member writes to or calls your organization. 2. Arbol answers and asks for the EPS Famisanar order and authorization before offering a slot. 3. The appointment's payment or charge is recorded in NetSuite. 4. Your team reconciles from NetSuite, with every payment next to its appointment. ## What each one is - Health insurer (EPS) in the contributory and subsidized regimes ### EPS Famisanar EPS Famisanar S.A.S. is a health insurer (EPS) with members in both the contributory and subsidized regimes. Its operations are concentrated in Bogotá and Cundinamarca. Clinics work with Famisanar to submit and track medical claims, and to answer claim objections (glosas) and returns online. 2,516,599 members as of August 2026: 1,669,287 in the contributory regime and 847,312 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Providers submit and track medical claims in a web portal with a login and answer claim objections in an online module. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to EPS Famisanar from there. [EPS Famisanar integration](https://www.getarbol.com/en/integrations/famisanar/) - Finance and accounting ### NetSuite NetSuite is a finance and accounting tool. A clinic uses it for payments, charges, invoices and reconciliation. [NetSuite integration](https://www.getarbol.com/en/integrations/netsuite/) ## Other combinations - [EPS Famisanar QuickBooks](https://www.getarbol.com/en/integrations/famisanar/quickbooks/) - [EPS Famisanar Zoho Invoice](https://www.getarbol.com/en/integrations/famisanar/zoho-invoice/) - [EPS Famisanar Xero](https://www.getarbol.com/en/integrations/famisanar/xero/) - [Nueva EPS NetSuite](https://www.getarbol.com/en/integrations/nueva-eps/netsuite/) - [EPS Sanitas NetSuite](https://www.getarbol.com/en/integrations/sanitas/netsuite/) - [EPS SURA NetSuite](https://www.getarbol.com/en/integrations/eps-sura/netsuite/) ## Questions Do we need to build on the NetSuite API? No. Arbol connects with NetSuite: your team turns it on from Arbol with your organization's account and approves what goes in. Does the money go through Arbol? No. The payment happens in NetSuite, into your organization's account. Arbol sends the link and records the conversation. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. EPS Famisanar and NetSuite do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at EPS Famisanar and NetSuite in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20Famisanar%20members%20and%20uses%20NetSuite%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: