--- title: "EPS SURA appointments in Calendly | Arbol AI" description: "Arbol serves EPS SURA members by phone and WhatsApp and books their visits in Calendly." url: https://www.getarbol.com/en/integrations/eps-sura/calendly/ lang: en alternates: es: https://www.getarbol.com/integraciones/eps-sura/calendly/ --- # EPS SURA members' appointments, in Calendly. With Arbol, with no manual copying. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20SURA%20members%20and%20uses%20Calendly%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The EPS SURA member calls or writes to your organization. 2. The assistant asks for the EPS SURA order and authorization before offering a slot. 3. It checks availability in Calendly and creates the appointment as an event on the clinician's calendar. 4. If the patient reschedules, it moves it in Calendly and lets your team know. ## What each one is - Health insurer (EPS) in the contributory and subsidized regimes ### EPS SURA EPS Suramericana S.A. (EPS SURA) is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the third-largest EPS in Colombia by membership, with its biggest presence in Antioquia. Clinics work with EPS SURA to verify membership, request authorizations and submit invoices with their RIPS files. 5,713,685 members as of August 2026: 4,759,795 in the contributory regime and 953,890 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Its provider section brings together membership verification, authorization requests and invoice submission with RIPS, behind a login. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to EPS SURA from there. [EPS SURA integration](https://www.getarbol.com/en/integrations/eps-sura/) - Online scheduling ### Calendly Calendly is a meeting scheduling platform founded in 2013 by Tope Awotona. Each user connects their calendars, sets their hours and shares a link or booking page where the other person picks an open time. It also sends email and text reminders, lets invitees reschedule without the back-and-forth, and can collect payment up front at booking. Share a booking link so patients pick their appointment time based on each provider's schedule. According to the company, more than 50 million people use Calendly, and more than 1.3 billion meetings have been booked on it. [Source: calendly.com (opens in a new tab)](https://calendly.com/about) Calendly publishes a REST API, with OAuth 2.0 or a personal access token, to book meetings and read and write scheduling and contact data; its webhooks fire when someone books or cancels, and the booking page can be embedded on a website. [Calendly integration](https://www.getarbol.com/en/integrations/calendly/) ## Other combinations - [EPS SURA WhatsApp](https://www.getarbol.com/en/integrations/eps-sura/whatsapp/) - [EPS SURA Google Calendar](https://www.getarbol.com/en/integrations/eps-sura/google-calendar/) - [EPS SURA Microsoft Outlook](https://www.getarbol.com/en/integrations/eps-sura/microsoft-outlook/) - [Nueva EPS Calendly](https://www.getarbol.com/en/integrations/nueva-eps/calendly/) - [EPS Sanitas Calendly](https://www.getarbol.com/en/integrations/sanitas/calendly/) - [Salud Total EPS Calendly](https://www.getarbol.com/en/integrations/salud-total/calendly/) ## Questions Does it work if each clinician has their own Calendly calendar? Yes: before offering a slot, the assistant checks the availability of every Calendly calendar your organization connected. Do EPS SURA or Calendly endorse Arbol? No. EPS SURA and Calendly are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. EPS SURA and Calendly do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at EPS SURA and Calendly in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20EPS%20SURA%20members%20and%20uses%20Calendly%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: