--- title: "Emssanar EPS members booked in ViSof | Arbol AI" description: "Arbol serves Emssanar EPS members by phone and WhatsApp and books on ViSof, with real availability. Medical records stay in ViSof." url: https://www.getarbol.com/en/integrations/emssanar/visof/ lang: en alternates: es: https://www.getarbol.com/integraciones/emssanar/visof/ --- # Emssanar EPS members, booked on ViSof. With Arbol, on your line and WhatsApp. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Emssanar%20EPS%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The Emssanar EPS member calls or writes to your organization. 2. The assistant asks for the Emssanar EPS order and authorization before offering a slot and prepares the case for your team if something is missing. 3. It books on the ViSof calendar, with the real availability of each clinician and site. 4. The appointment shows up in ViSof like any other, and the conversation stays on record. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Emssanar EPS Emssanar EPS S.A.S. is a health insurer (EPS) with members in Valle del Cauca, Nariño, Putumayo and Cauca. 93.8% of its members are in the subsidized regime. Clinics work with Emssanar to check member eligibility online, manage referrals and counter-referrals, and submit medical claims and e-invoices. 1,648,884 members as of August 2026: 1,547,452 in the subsidized regime and 101,432 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Its provider portal gathers tools for eligibility checks, referrals and counter-referrals, medical claims and e-invoicing. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Emssanar EPS from there. [Emssanar EPS integration](https://www.getarbol.com/en/integrations/emssanar/) - Healthcare provider management software ### ViSof ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care. An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system. On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. [Source: visof.com (opens in a new tab)](https://www.visof.com/novedades/ministerio-de-salud-reconoce-interoperabilidad-de-siips-por-visof-ddi-software/) [ViSof integration](https://www.getarbol.com/en/integrations/visof/) ## Other combinations - [Emssanar EPS WhatsApp](https://www.getarbol.com/en/integrations/emssanar/whatsapp/) - [Emssanar EPS Google Calendar](https://www.getarbol.com/en/integrations/emssanar/google-calendar/) - [Emssanar EPS Microsoft Outlook](https://www.getarbol.com/en/integrations/emssanar/microsoft-outlook/) - [Nueva EPS ViSof](https://www.getarbol.com/en/integrations/nueva-eps/visof/) - [EPS Sanitas ViSof](https://www.getarbol.com/en/integrations/sanitas/visof/) - [EPS SURA ViSof](https://www.getarbol.com/en/integrations/eps-sura/visof/) ## Questions Do I need to change ViSof to serve Emssanar EPS members? No. ViSof remains your system: Arbol books on it for Emssanar EPS members and all your patients. Do Emssanar EPS or ViSof endorse Arbol? No. Emssanar EPS and ViSof are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Emssanar EPS and ViSof do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Emssanar EPS and ViSof in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Emssanar%20EPS%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: