--- title: "Connect Coosalud EPS and DocuSign | Arbol AI" description: "Arbol serves Coosalud EPS members and sends them the consent forms to sign through DocuSign. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/coosalud/docusign/ lang: en alternates: es: https://www.getarbol.com/integraciones/coosalud/docusign/ --- # Connect Coosalud EPS and DocuSign. Signed consent forms, without paper, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Coosalud%20EPS%20members%20and%20uses%20DocuSign%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Coosalud EPS member writes to or calls your organization. 2. Arbol answers and asks for the Coosalud EPS order and authorization before offering a slot. 3. Before the appointment, they get the consent form to sign through DocuSign. 4. Your team sees in DocuSign what is still unsigned, and the signed copy stays with the case. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Coosalud EPS Coosalud EPS is a health insurer (EPS) with its national office in Cartagena de Indias. 90.3% of its members are in the subsidized regime, spread mainly across Valle del Cauca, Antioquia, Norte de Santander, Bolívar, Santander and Atlántico. Clinics work with Coosalud to report initial emergency care, manage patient referrals and counter-referrals, and submit invoices. 3,348,101 members as of August 2026: 3,024,254 in the subsidized regime and 323,847 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there. [Coosalud EPS integration](https://www.getarbol.com/en/integrations/coosalud/) - E-signature ### DocuSign DocuSign is an e-signature tool. A clinic uses it so patients sign consent forms and documents without paper. [DocuSign integration](https://www.getarbol.com/en/integrations/docusign/) ## Other combinations - [Coosalud EPS PandaDoc](https://www.getarbol.com/en/integrations/coosalud/pandadoc/) - [Coosalud EPS Dropbox Sign](https://www.getarbol.com/en/integrations/coosalud/dropbox-sign/) - [Coosalud EPS SignWell](https://www.getarbol.com/en/integrations/coosalud/signwell/) - [Nueva EPS DocuSign](https://www.getarbol.com/en/integrations/nueva-eps/docusign/) - [EPS Sanitas DocuSign](https://www.getarbol.com/en/integrations/sanitas/docusign/) - [EPS SURA DocuSign](https://www.getarbol.com/en/integrations/eps-sura/docusign/) ## Questions Do we need to build on the DocuSign API? No. Arbol connects with DocuSign: your team turns it on from Arbol with your organization's account and approves what goes in. Do Coosalud EPS or DocuSign endorse Arbol? No. Coosalud EPS and DocuSign are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Coosalud EPS and DocuSign do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Coosalud EPS and DocuSign in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Coosalud%20EPS%20members%20and%20uses%20DocuSign%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: