--- title: "Connect Coosalud EPS and Appointo | Arbol AI" description: "Arbol serves Coosalud EPS members and books their appointments in Appointo with real availability. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/coosalud/appointo/ lang: en alternates: es: https://www.getarbol.com/integraciones/coosalud/appointo/ --- # Connect Coosalud EPS and Appointo. Appointments on your calendar, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Coosalud%20EPS%20members%20and%20uses%20Appointo%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Coosalud EPS member writes to or calls your organization. 2. Arbol answers and asks for the Coosalud EPS order and authorization before offering a slot. 3. The appointment lands in Appointo, with your clinicians' real availability. 4. Arbol confirms and reminds it; if the patient reschedules, it moves it in Appointo. ## What each one is - Health insurer (EPS) in the subsidized and contributory regimes ### Coosalud EPS Coosalud EPS is a health insurer (EPS) with its national office in Cartagena de Indias. 90.3% of its members are in the subsidized regime, spread mainly across Valle del Cauca, Antioquia, Norte de Santander, Bolívar, Santander and Atlántico. Clinics work with Coosalud to report initial emergency care, manage patient referrals and counter-referrals, and submit invoices. 3,348,101 members as of August 2026: 3,024,254 in the subsidized regime and 323,847 in the contributory regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there. [Coosalud EPS integration](https://www.getarbol.com/en/integrations/coosalud/) - Scheduling and booking ### Appointo Appointo is a scheduling and booking tool. A clinic uses it to publish its availability and take bookings. [Appointo integration](https://www.getarbol.com/en/integrations/appointo/) ## Other combinations - [Coosalud EPS Cal.com](https://www.getarbol.com/en/integrations/coosalud/cal-com/) - [Coosalud EPS SuperSaaS](https://www.getarbol.com/en/integrations/coosalud/supersaas/) - [Coosalud EPS Mindbody](https://www.getarbol.com/en/integrations/coosalud/mindbody/) - [Nueva EPS Appointo](https://www.getarbol.com/en/integrations/nueva-eps/appointo/) - [EPS Sanitas Appointo](https://www.getarbol.com/en/integrations/sanitas/appointo/) - [EPS SURA Appointo](https://www.getarbol.com/en/integrations/eps-sura/appointo/) ## Questions Do we need to build on the Appointo API? No. Arbol connects with Appointo: your team turns it on from Arbol with your organization's account and approves what goes in. Do Coosalud EPS or Appointo endorse Arbol? No. Coosalud EPS and Appointo are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Coosalud EPS and Appointo do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Coosalud EPS and Appointo in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Coosalud%20EPS%20members%20and%20uses%20Appointo%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: