--- title: "Connect Compensar EPS and Copper | Arbol AI" description: "Arbol serves Compensar EPS members and adds every patient to Copper as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/compensar/copper/ lang: en alternates: es: https://www.getarbol.com/integraciones/compensar/copper/ --- # Connect Compensar EPS and Copper. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Compensar%20EPS%20members%20and%20uses%20Copper%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Compensar EPS member writes to or calls your organization. 2. Arbol answers and asks for the Compensar EPS order and authorization before offering a slot. 3. They land in Copper as a contact, with the conversation and the status of their case. 4. Your team follows every case from Copper, with no manual copying. ## What each one is - Health insurer (EPS) in the contributory and subsidized regimes ### Compensar EPS Compensar EPS is the health insurer (EPS) of Caja de Compensación Familiar Compensar, headquartered in Bogotá. It serves members in Bogotá and Cundinamarca; 84.0% are in the contributory regime. Clinics work with Compensar EPS to look up patient authorizations, medical schedules and prescriptions, and to bill for services provided. 1,775,925 members as of August 2026: 1,492,074 in the contributory regime and 283,851 in the subsidized regime. [Source: minsalud.gov.co (opens in a new tab)](https://www.minsalud.gov.co/Proteccion-Social/Paginas/cifras-aseguramiento-salud.aspx) Its healthcare providers look up authorizations, medical schedules and prescriptions through online transactions behind a login. **Arbol API.** Arbol already has an API for the EPS: your tech team connects your systems to Compensar EPS from there. [Compensar EPS integration](https://www.getarbol.com/en/integrations/compensar/) - CRM ### Copper Copper is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Copper integration](https://www.getarbol.com/en/integrations/copper/) ## Other combinations - [Compensar EPS Dynamics 365](https://www.getarbol.com/en/integrations/compensar/dynamics-365/) - [Compensar EPS Odoo](https://www.getarbol.com/en/integrations/compensar/odoo/) - [Compensar EPS Zoho Bigin](https://www.getarbol.com/en/integrations/compensar/zoho-bigin/) - [Nueva EPS Copper](https://www.getarbol.com/en/integrations/nueva-eps/copper/) - [EPS Sanitas Copper](https://www.getarbol.com/en/integrations/sanitas/copper/) - [EPS SURA Copper](https://www.getarbol.com/en/integrations/eps-sura/copper/) ## Questions Do we need to build on the Copper API? No. Arbol connects with Copper: your team turns it on from Arbol with your organization's account and approves what goes in. Do Compensar EPS or Copper endorse Arbol? No. Compensar EPS and Copper are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Compensar EPS and Copper do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Compensar EPS and Copper in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Compensar%20EPS%20members%20and%20uses%20Copper%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: