--- title: "Comfenalco Valle and Microsoft Outlook | Arbol AI" description: "Arbol serves Comfenalco Valle members by phone and WhatsApp and books their visits in Microsoft Outlook." url: https://www.getarbol.com/en/integrations/comfenalco-valle/microsoft-outlook/ lang: en alternates: es: https://www.getarbol.com/integraciones/comfenalco-valle/microsoft-outlook/ --- # Comfenalco Valle members' appointments, in Microsoft Outlook. With Arbol, with no manual copying. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Comfenalco%20Valle%20members%20and%20uses%20Microsoft%20Outlook%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The Comfenalco Valle member calls or writes to your organization. 2. The assistant tells them their Comfenalco Valle plan's coverage and copay using what your clinic has loaded. 3. It checks availability in Microsoft Outlook and creates the appointment as an event on the clinician's calendar. 4. If the patient reschedules, it moves it in Microsoft Outlook and lets your team know. ## What each one is - Family compensation fund ### Comfenalco Valle Comfenalco Valle Delagente is a nonprofit family compensation fund (caja de compensación familiar) serving formal workers and their families in Colombia's Valle del Cauca department. It is funded by a 4% employer payroll contribution and offers a cash family allowance, education, housing, health, culture, recreation and tourism. In health it runs EPS delagente, its health insurer (EPS). An IPS (healthcare provider institution) in the EPS delagente network sees its members, uploads RIPS (Colombia's standardized service-record files) to the EPS's web app and reconciles accounts on the schedule the EPS publishes. It has provided benefits to formal workers in Valle del Cauca since 1957. [Source: comfenalcovalle.com.co (opens in a new tab)](https://www.comfenalcovalle.com.co/personas/nosotros/quienes-somos/) EPS delagente has a provider section with a web app for uploading RIPS files and Resolution 202 and high-cost-illness reports, and it publishes its reconciliation schedule and payments to providers. [Comfenalco Valle integration](https://www.getarbol.com/en/integrations/comfenalco-valle/) - Email and calendar ### Microsoft Outlook Outlook is Microsoft's email and calendar, and it also manages contacts. It is part of Microsoft 365, where mailboxes live in Exchange Online, and it also works with personal Microsoft accounts. The new Outlook for Windows is free and requires no subscription. Run email and calendars for clinical and admin staff, and send appointment invitations to patients. Exchange Web Services (EWS) is disabled by default in Exchange Online starting October 1, 2026, and shuts down completely on April 1, 2027; Microsoft directs developers to migrate their apps to Microsoft Graph. [Source: techcommunity.microsoft.com (opens in a new tab)](https://techcommunity.microsoft.com/blog/exchange/exchange-online-ews-your-time-is-almost-up/4492361) Microsoft Graph is Microsoft's REST API for Outlook: it can read, send and organize email, create and update events, check availability and receive change notifications. [Microsoft Outlook integration](https://www.getarbol.com/en/integrations/microsoft-outlook/) ## Other combinations - [Comfenalco Valle WhatsApp](https://www.getarbol.com/en/integrations/comfenalco-valle/whatsapp/) - [Comfenalco Valle Google Calendar](https://www.getarbol.com/en/integrations/comfenalco-valle/google-calendar/) - [Comfenalco Valle Calendly](https://www.getarbol.com/en/integrations/comfenalco-valle/calendly/) - [Nueva EPS Microsoft Outlook](https://www.getarbol.com/en/integrations/nueva-eps/microsoft-outlook/) - [EPS Sanitas Microsoft Outlook](https://www.getarbol.com/en/integrations/sanitas/microsoft-outlook/) - [EPS SURA Microsoft Outlook](https://www.getarbol.com/en/integrations/eps-sura/microsoft-outlook/) ## Questions Does it work if each clinician has their own Microsoft Outlook calendar? Yes: before offering a slot, the assistant checks the availability of every Microsoft Outlook calendar your organization connected. Do Comfenalco Valle or Microsoft Outlook endorse Arbol? No. Comfenalco Valle and Microsoft Outlook are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Comfenalco Valle and Microsoft Outlook do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Comfenalco Valle and Microsoft Outlook in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Comfenalco%20Valle%20members%20and%20uses%20Microsoft%20Outlook%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: