--- title: "Connect Comfenalco Valle and CommCare | Arbol AI" description: "Arbol serves Comfenalco Valle members and turns every case that needs your team into a task in CommCare. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/comfenalco-valle/commcare/ lang: en alternates: es: https://www.getarbol.com/integraciones/comfenalco-valle/commcare/ --- # Connect Comfenalco Valle and CommCare. Every case that needs your team, as a task, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Comfenalco%20Valle%20members%20and%20uses%20CommCare%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Comfenalco Valle member writes to or calls your organization. 2. Arbol answers and tells them their Comfenalco Valle plan's coverage and copay using what your clinic has loaded. 3. If the case needs a person, it becomes a task in CommCare, with the conversation. 4. Your team picks it up in CommCare and the patient gets an answer. ## What each one is - Family compensation fund ### Comfenalco Valle Comfenalco Valle Delagente is a nonprofit family compensation fund (caja de compensación familiar) serving formal workers and their families in Colombia's Valle del Cauca department. It is funded by a 4% employer payroll contribution and offers a cash family allowance, education, housing, health, culture, recreation and tourism. In health it runs EPS delagente, its health insurer (EPS). An IPS (healthcare provider institution) in the EPS delagente network sees its members, uploads RIPS (Colombia's standardized service-record files) to the EPS's web app and reconciles accounts on the schedule the EPS publishes. It has provided benefits to formal workers in Valle del Cauca since 1957. [Source: comfenalcovalle.com.co (opens in a new tab)](https://www.comfenalcovalle.com.co/personas/nosotros/quienes-somos/) EPS delagente has a provider section with a web app for uploading RIPS files and Resolution 202 and high-cost-illness reports, and it publishes its reconciliation schedule and payments to providers. [Comfenalco Valle integration](https://www.getarbol.com/en/integrations/comfenalco-valle/) - Tasks and projects ### CommCare CommCare is a productivity and project tool. A clinic uses it to organize tasks, cases and its team's work. [CommCare integration](https://www.getarbol.com/en/integrations/commcare/) ## Other combinations - [Comfenalco Valle Trello](https://www.getarbol.com/en/integrations/comfenalco-valle/trello/) - [Comfenalco Valle Asana](https://www.getarbol.com/en/integrations/comfenalco-valle/asana/) - [Comfenalco Valle monday.com](https://www.getarbol.com/en/integrations/comfenalco-valle/monday/) - [Nueva EPS CommCare](https://www.getarbol.com/en/integrations/nueva-eps/commcare/) - [EPS Sanitas CommCare](https://www.getarbol.com/en/integrations/sanitas/commcare/) - [EPS SURA CommCare](https://www.getarbol.com/en/integrations/eps-sura/commcare/) ## Questions Do we need to build on the CommCare API? No. Arbol connects with CommCare: your team turns it on from Arbol with your organization's account and approves what goes in. Do Comfenalco Valle or CommCare endorse Arbol? No. Comfenalco Valle and CommCare are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Comfenalco Valle and CommCare do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Comfenalco Valle and CommCare in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Comfenalco%20Valle%20members%20and%20uses%20CommCare%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: