--- title: "Connect Colsanitas and Salesmate | Arbol AI" description: "Arbol serves Colsanitas members and adds every patient to Salesmate as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/colsanitas/salesmate/ lang: en alternates: es: https://www.getarbol.com/integraciones/colsanitas/salesmate/ --- # Connect Colsanitas and Salesmate. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Salesmate%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Colsanitas member writes to or calls your organization. 2. Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded. 3. They land in Salesmate as a contact, with the conversation and the status of their case. 4. Your team follows every case from Salesmate, with no manual copying. ## What each one is - Prepaid medicine company ### Colsanitas Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente. An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal. 486,213 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-colsanitas) Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing. [Colsanitas integration](https://www.getarbol.com/en/integrations/colsanitas/) - CRM ### Salesmate Salesmate is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Salesmate integration](https://www.getarbol.com/en/integrations/salesmate/) ## Other combinations - [Colsanitas Dynamics 365](https://www.getarbol.com/en/integrations/colsanitas/dynamics-365/) - [Colsanitas Odoo](https://www.getarbol.com/en/integrations/colsanitas/odoo/) - [Colsanitas Zoho Bigin](https://www.getarbol.com/en/integrations/colsanitas/zoho-bigin/) - [Nueva EPS Salesmate](https://www.getarbol.com/en/integrations/nueva-eps/salesmate/) - [EPS Sanitas Salesmate](https://www.getarbol.com/en/integrations/sanitas/salesmate/) - [EPS SURA Salesmate](https://www.getarbol.com/en/integrations/eps-sura/salesmate/) ## Questions Do we need to build on the Salesmate API? No. Arbol connects with Salesmate: your team turns it on from Arbol with your organization's account and approves what goes in. Do Colsanitas or Salesmate endorse Arbol? No. Colsanitas and Salesmate are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Colsanitas and Salesmate do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Colsanitas and Salesmate in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Salesmate%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: