---
title: "Connect Colsanitas and NetSuite | Arbol AI"
description: "Arbol serves Colsanitas members and records every appointment's payments and charges in NetSuite. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/colsanitas/netsuite/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/colsanitas/netsuite/
---

# Connect Colsanitas and NetSuite. Payments and charges in your accounting, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20NetSuite%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A Colsanitas member writes to or calls your organization.

2. Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded.

3. The appointment's payment or charge is recorded in NetSuite.

4. Your team reconciles from NetSuite, with every payment next to its appointment.

## What each one is

- Prepaid medicine company

  ### Colsanitas

  Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente.

  An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal.

  486,213 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-colsanitas)

  Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing.

  [Colsanitas integration](https://www.getarbol.com/en/integrations/colsanitas/)

- Finance and accounting

  ### NetSuite

  NetSuite is a finance and accounting tool.

  A clinic uses it for payments, charges, invoices and reconciliation.

  [NetSuite integration](https://www.getarbol.com/en/integrations/netsuite/)

## Other combinations

- [Colsanitas QuickBooks](https://www.getarbol.com/en/integrations/colsanitas/quickbooks/)
- [Colsanitas Zoho Invoice](https://www.getarbol.com/en/integrations/colsanitas/zoho-invoice/)
- [Colsanitas Xero](https://www.getarbol.com/en/integrations/colsanitas/xero/)
- [Nueva EPS NetSuite](https://www.getarbol.com/en/integrations/nueva-eps/netsuite/)
- [EPS Sanitas NetSuite](https://www.getarbol.com/en/integrations/sanitas/netsuite/)
- [EPS SURA NetSuite](https://www.getarbol.com/en/integrations/eps-sura/netsuite/)

## Questions

Do we need to build on the NetSuite API?

No. Arbol connects with NetSuite: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in NetSuite, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Colsanitas and NetSuite do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Colsanitas and NetSuite in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20NetSuite%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/colsanitas/netsuite/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>