--- title: "Connect Colsanitas and Folk | Arbol AI" description: "Arbol serves Colsanitas members and adds every patient to Folk as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/colsanitas/folk/ lang: en alternates: es: https://www.getarbol.com/integraciones/colsanitas/folk/ --- # Connect Colsanitas and Folk. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Folk%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Colsanitas member writes to or calls your organization. 2. Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded. 3. They land in Folk as a contact, with the conversation and the status of their case. 4. Your team follows every case from Folk, with no manual copying. ## What each one is - Prepaid medicine company ### Colsanitas Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente. An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal. 486,213 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-colsanitas) Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing. [Colsanitas integration](https://www.getarbol.com/en/integrations/colsanitas/) - CRM ### Folk Folk is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Folk integration](https://www.getarbol.com/en/integrations/folk/) ## Other combinations - [Colsanitas Dynamics 365](https://www.getarbol.com/en/integrations/colsanitas/dynamics-365/) - [Colsanitas Odoo](https://www.getarbol.com/en/integrations/colsanitas/odoo/) - [Colsanitas Zoho Bigin](https://www.getarbol.com/en/integrations/colsanitas/zoho-bigin/) - [Nueva EPS Folk](https://www.getarbol.com/en/integrations/nueva-eps/folk/) - [EPS Sanitas Folk](https://www.getarbol.com/en/integrations/sanitas/folk/) - [EPS SURA Folk](https://www.getarbol.com/en/integrations/eps-sura/folk/) ## Questions Do we need to build on the Folk API? No. Arbol connects with Folk: your team turns it on from Arbol with your organization's account and approves what goes in. Do Colsanitas or Folk endorse Arbol? No. Colsanitas and Folk are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Colsanitas and Folk do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Colsanitas and Folk in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Folk%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: