--- title: "Connect Colsanitas and eTermin | Arbol AI" description: "Arbol serves Colsanitas members and books their appointments in eTermin with real availability. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/colsanitas/etermin/ lang: en alternates: es: https://www.getarbol.com/integraciones/colsanitas/etermin/ --- # Connect Colsanitas and eTermin. Appointments on your calendar, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20eTermin%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A Colsanitas member writes to or calls your organization. 2. Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded. 3. The appointment lands in eTermin, with your clinicians' real availability. 4. Arbol confirms and reminds it; if the patient reschedules, it moves it in eTermin. ## What each one is - Prepaid medicine company ### Colsanitas Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente. An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal. 486,213 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-colsanitas) Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing. [Colsanitas integration](https://www.getarbol.com/en/integrations/colsanitas/) - Scheduling and booking ### eTermin eTermin is a scheduling and booking tool. A clinic uses it to publish its availability and take bookings. [eTermin integration](https://www.getarbol.com/en/integrations/etermin/) ## Other combinations - [Colsanitas Cal.com](https://www.getarbol.com/en/integrations/colsanitas/cal-com/) - [Colsanitas SuperSaaS](https://www.getarbol.com/en/integrations/colsanitas/supersaas/) - [Colsanitas Mindbody](https://www.getarbol.com/en/integrations/colsanitas/mindbody/) - [Nueva EPS eTermin](https://www.getarbol.com/en/integrations/nueva-eps/etermin/) - [EPS Sanitas eTermin](https://www.getarbol.com/en/integrations/sanitas/etermin/) - [EPS SURA eTermin](https://www.getarbol.com/en/integrations/eps-sura/etermin/) ## Questions Do we need to build on the eTermin API? No. Arbol connects with eTermin: your team turns it on from Arbol with your organization's account and approves what goes in. Do Colsanitas or eTermin endorse Arbol? No. Colsanitas and eTermin are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. Colsanitas and eTermin do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at Colsanitas and eTermin in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20eTermin%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: