---
title: "Connect Colsanitas and Basecamp | Arbol AI"
description: "Arbol serves Colsanitas members and turns every case that needs your team into a task in Basecamp. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/colsanitas/basecamp/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/colsanitas/basecamp/
---

# Connect Colsanitas and Basecamp. Every case that needs your team, as a task, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Basecamp%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A Colsanitas member writes to or calls your organization.

2. Arbol answers and tells them their Colsanitas plan's coverage and copay using what your clinic has loaded.

3. If the case needs a person, it becomes a task in Basecamp, with the conversation.

4. Your team picks it up in Basecamp and the patient gets an answer.

## What each one is

- Prepaid medicine company

  ### Colsanitas

  Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente.

  An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal.

  486,213 members as of August 31, 2025. [Source: oficinavirtual.colsanitas.com (opens in a new tab)](https://oficinavirtual.colsanitas.com/nosotros-colsanitas)

  Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing.

  [Colsanitas integration](https://www.getarbol.com/en/integrations/colsanitas/)

- Tasks and projects

  ### Basecamp

  Basecamp is a productivity and project tool.

  A clinic uses it to organize tasks, cases and its team's work.

  [Basecamp integration](https://www.getarbol.com/en/integrations/basecamp/)

## Other combinations

- [Colsanitas Trello](https://www.getarbol.com/en/integrations/colsanitas/trello/)
- [Colsanitas Asana](https://www.getarbol.com/en/integrations/colsanitas/asana/)
- [Colsanitas monday.com](https://www.getarbol.com/en/integrations/colsanitas/monday/)
- [Nueva EPS Basecamp](https://www.getarbol.com/en/integrations/nueva-eps/basecamp/)
- [EPS Sanitas Basecamp](https://www.getarbol.com/en/integrations/sanitas/basecamp/)
- [EPS SURA Basecamp](https://www.getarbol.com/en/integrations/eps-sura/basecamp/)

## Questions

Do we need to build on the Basecamp API?

No. Arbol connects with Basecamp: your team turns it on from Arbol with your organization's account and approves what goes in.

Do Colsanitas or Basecamp endorse Arbol?

No. Colsanitas and Basecamp are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. Colsanitas and Basecamp do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at Colsanitas and Basecamp in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20Colsanitas%20members%20and%20uses%20Basecamp%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/colsanitas/basecamp/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
