--- title: "AXA Colpatria members booked in ViSof | Arbol AI" description: "Arbol serves AXA Colpatria members by phone and WhatsApp and books on ViSof, with real availability. Medical records stay in ViSof." url: https://www.getarbol.com/en/integrations/axa-colpatria/visof/ lang: en alternates: es: https://www.getarbol.com/integraciones/axa-colpatria/visof/ --- # AXA Colpatria members, booked on ViSof. With Arbol, on your line and WhatsApp. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. The AXA Colpatria member calls or writes to your organization. 2. The assistant tells them their AXA Colpatria plan's coverage and copay using what your clinic has loaded and prepares the case for your team if something is missing. 3. It books on the ViSof calendar, with the real availability of each clinician and site. 4. The appointment shows up in ViSof like any other, and the conversation stays on record. ## What each one is - Insurer and prepaid medicine company ### AXA Colpatria AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines. In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos). An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal. Its health business began in 1982 with Salud Colpatria, according to the company's published history. [Source: axacolpatria.co (opens in a new tab)](https://www.axacolpatria.co/quienes-somos) It runs a password-protected supplier portal, linked on its website as the health-provider login. [AXA Colpatria integration](https://www.getarbol.com/en/integrations/axa-colpatria/) - Healthcare provider management software ### ViSof ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care. An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system. On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. [Source: visof.com (opens in a new tab)](https://www.visof.com/novedades/ministerio-de-salud-reconoce-interoperabilidad-de-siips-por-visof-ddi-software/) [ViSof integration](https://www.getarbol.com/en/integrations/visof/) ## Other combinations - [AXA Colpatria WhatsApp](https://www.getarbol.com/en/integrations/axa-colpatria/whatsapp/) - [AXA Colpatria Google Calendar](https://www.getarbol.com/en/integrations/axa-colpatria/google-calendar/) - [AXA Colpatria Microsoft Outlook](https://www.getarbol.com/en/integrations/axa-colpatria/microsoft-outlook/) - [Nueva EPS ViSof](https://www.getarbol.com/en/integrations/nueva-eps/visof/) - [EPS Sanitas ViSof](https://www.getarbol.com/en/integrations/sanitas/visof/) - [EPS SURA ViSof](https://www.getarbol.com/en/integrations/eps-sura/visof/) ## Questions Do I need to change ViSof to serve AXA Colpatria members? No. ViSof remains your system: Arbol books on it for AXA Colpatria members and all your patients. Do AXA Colpatria or ViSof endorse Arbol? No. AXA Colpatria and ViSof are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. AXA Colpatria and ViSof do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at AXA Colpatria and ViSof in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20ViSof%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: