--- title: "Connect AXA Colpatria and Dynamics 365 | Arbol AI" description: "Arbol serves AXA Colpatria members and adds every patient to Dynamics 365 as a contact, with the conversation. By phone and WhatsApp, at any hour." url: https://www.getarbol.com/en/integrations/axa-colpatria/dynamics-365/ lang: en alternates: es: https://www.getarbol.com/integraciones/axa-colpatria/dynamics-365/ --- # Connect AXA Colpatria and Dynamics 365. Every patient and case in your CRM, with Arbol. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20Dynamics%20365%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) ## How it works 1. A AXA Colpatria member writes to or calls your organization. 2. Arbol answers and tells them their AXA Colpatria plan's coverage and copay using what your clinic has loaded. 3. They land in Dynamics 365 as a contact, with the conversation and the status of their case. 4. Your team follows every case from Dynamics 365, with no manual copying. ## What each one is - Insurer and prepaid medicine company ### AXA Colpatria AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines. In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos). An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal. Its health business began in 1982 with Salud Colpatria, according to the company's published history. [Source: axacolpatria.co (opens in a new tab)](https://www.axacolpatria.co/quienes-somos) It runs a password-protected supplier portal, linked on its website as the health-provider login. [AXA Colpatria integration](https://www.getarbol.com/en/integrations/axa-colpatria/) - CRM ### Dynamics 365 Dynamics 365 is a CRM tool. A clinic uses it to track its patients, their cases and every follow-up. [Dynamics 365 integration](https://www.getarbol.com/en/integrations/dynamics-365/) ## Other combinations - [AXA Colpatria Odoo](https://www.getarbol.com/en/integrations/axa-colpatria/odoo/) - [AXA Colpatria Zoho Bigin](https://www.getarbol.com/en/integrations/axa-colpatria/zoho-bigin/) - [AXA Colpatria Copper](https://www.getarbol.com/en/integrations/axa-colpatria/copper/) - [Nueva EPS Dynamics 365](https://www.getarbol.com/en/integrations/nueva-eps/dynamics-365/) - [EPS Sanitas Dynamics 365](https://www.getarbol.com/en/integrations/sanitas/dynamics-365/) - [EPS SURA Dynamics 365](https://www.getarbol.com/en/integrations/eps-sura/dynamics-365/) ## Questions Do we need to build on the Dynamics 365 API? No. Arbol connects with Dynamics 365: your team turns it on from Arbol with your organization's account and approves what goes in. Do AXA Colpatria or Dynamics 365 endorse Arbol? No. AXA Colpatria and Dynamics 365 are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each. What happens to patient data? They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable. Trademarks and logos belong to their owners. AXA Colpatria and Dynamics 365 do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/) ## Let's look at AXA Colpatria and Dynamics 365 in your operation. A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20Dynamics%20365%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.) --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: