---
title: "Connect AXA Colpatria and CommCare | Arbol AI"
description: "Arbol serves AXA Colpatria members and turns every case that needs your team into a task in CommCare. By phone and WhatsApp, at any hour."
url: https://www.getarbol.com/en/integrations/axa-colpatria/commcare/
lang: en
alternates:
  es: https://www.getarbol.com/integraciones/axa-colpatria/commcare/
---

# Connect AXA Colpatria and CommCare. Every case that needs your team, as a task, with Arbol.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20CommCare%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

## How it works

1. A AXA Colpatria member writes to or calls your organization.

2. Arbol answers and tells them their AXA Colpatria plan's coverage and copay using what your clinic has loaded.

3. If the case needs a person, it becomes a task in CommCare, with the conversation.

4. Your team picks it up in CommCare and the patient gets an answer.

## What each one is

- Insurer and prepaid medicine company

  ### AXA Colpatria

  AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines. In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos).

  An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal.

  Its health business began in 1982 with Salud Colpatria, according to the company's published history. [Source: axacolpatria.co (opens in a new tab)](https://www.axacolpatria.co/quienes-somos)

  It runs a password-protected supplier portal, linked on its website as the health-provider login.

  [AXA Colpatria integration](https://www.getarbol.com/en/integrations/axa-colpatria/)

- Tasks and projects

  ### CommCare

  CommCare is a productivity and project tool.

  A clinic uses it to organize tasks, cases and its team's work.

  [CommCare integration](https://www.getarbol.com/en/integrations/commcare/)

## Other combinations

- [AXA Colpatria Trello](https://www.getarbol.com/en/integrations/axa-colpatria/trello/)
- [AXA Colpatria Asana](https://www.getarbol.com/en/integrations/axa-colpatria/asana/)
- [AXA Colpatria monday.com](https://www.getarbol.com/en/integrations/axa-colpatria/monday/)
- [Nueva EPS CommCare](https://www.getarbol.com/en/integrations/nueva-eps/commcare/)
- [EPS Sanitas CommCare](https://www.getarbol.com/en/integrations/sanitas/commcare/)
- [EPS SURA CommCare](https://www.getarbol.com/en/integrations/eps-sura/commcare/)

## Questions

Do we need to build on the CommCare API?

No. Arbol connects with CommCare: your team turns it on from Arbol with your organization's account and approves what goes in.

Do AXA Colpatria or CommCare endorse Arbol?

No. AXA Colpatria and CommCare are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Trademarks and logos belong to their owners. AXA Colpatria and CommCare do not sponsor or endorse Arbol. [All integrations](https://www.getarbol.com/en/integrations/) · [Arbol's API](https://www.getarbol.com/developers/)

## Let's look at AXA Colpatria and CommCare in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

[Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20my%20organization%20serves%20AXA%20Colpatria%20members%20and%20uses%20CommCare%3B%20I%20would%20like%20to%20see%20how%20they%20connect%20to%20Arbol.)

---

**Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation.

- Original page: <https://www.getarbol.com/en/integrations/axa-colpatria/commcare/>
- Book a demo: <https://www.getarbol.com/en/contact/> · Pricing: <https://www.getarbol.com/en/pricing.md>
- Agent index: <https://www.getarbol.com/llms.txt> · Support: <support@getarbol.com>
