--- title: "Australia | Arbol AI Blog" description: "Arbol blog articles for Australia: local regulation, health-system data and day-to-day operations, in plain language with verifiable sources." url: https://www.getarbol.com/en/blog/market/australia/ lang: en --- # Australia. What is changing, and what to do about it. Regulation, figures and healthcare operations for Australia, in plain language and with a source for every figure. ## 21 articles 1. Aug 7, 2026 Australia Mental health ### [Telehealth Mental Health Demand in Australia Is Outpacing Intake](https://www.getarbol.com/en/blog/telehealth-mental-health-australia/) Telehealth use for psychology and psychiatry has climbed for years in Australia, and many clinics still can't answer the first call fast enough to capture it. Norbelys Chirinos 10 min read 2. Aug 6, 2026 Australia Pediatrics ### [Australia's Immunisation Gap Is a Recall Problem, Not Refusal](https://www.getarbol.com/en/blog/immunisation-catchup-australia/) AIR data shows Australian children slipping behind schedule while practices still rely on manual recall — here is how automated follow-up closes the gap. Veronica Tobon 10 min read 3. Aug 5, 2026 Australia Dentistry ### [The Dental Recall Gap: Why Extras Patients Don't Come Back](https://www.getarbol.com/en/blog/dental-recall-private-health-australia/) Only 53% of Australians see a dentist yearly despite 54% holding extras cover — most practices have no system for calling patients back before recall lapses. Emilia Santander 10 min read 4. Aug 4, 2026 Australia Practice operations ### [GP Wait Times and Bulk Billing in Australia: What the Numbers Show](https://www.getarbol.com/en/blog/gp-wait-times-bulk-billing-australia/) Government bulk-billing numbers are climbing, but patients still wait weeks for a GP. Here is what practices can control while the system catches up. David Lara 10 min read 5. Jul 27, 2026 Australia Mental health ### [Telehealth or in person for your mental health plan review?](https://www.getarbol.com/en/blog/telehealth-mental-health-review-au/) Medicare (Australia) tightened telehealth eligibility for GP mental health plan reviews in November 2025. Here's when video works, and when the room wins. Emilia Santander 10 min read 6. Jul 26, 2026 Australia Cardiology ### [Heart failure follow-up calls: a protocol for Australian GPs](https://www.getarbol.com/en/blog/heart-failure-followup-gp-australia/) Australian guidance points to GP review within about a week of a heart failure discharge. Here is how a GP clinic can structure that follow-up call safely. David Lara 9 min read 7. Jul 7, 2026 Australia Practice operations ### [Care-plan review cadence: keeping GP reviews on the books](https://www.getarbol.com/en/blog/gp-care-plan-review-cadence-au/) How Australian GP practices keep GP Chronic Condition Management Plan reviews on cadence—MBS windows, recall design, and contact loops that protect continuity. Emilia Santander 11 min read 8. Jul 3, 2026 Australia Practice operations ### [The reminder stack that works for Australian GP clinics](https://www.getarbol.com/en/blog/reminder-stack-gp-australia/) SMS alone does not fix DNAs in Australian general practice. A reminder stack — SMS, voice, and portal — recovers slots when each channel has a job and an owner. Samuel Giraldo 9 min read 9. Jul 2, 2026 Australia Access ### [Winter surge slots without hiring panic](https://www.getarbol.com/en/blog/winter-surge-slots-without-hiring-au/) Winter surge fills Australian GP books before clinics can hire. Protect slots with confirmation, intake triage, and recovery paths—without panic recruitment. Samuel Giraldo 11 min read 10. Jun 24, 2026 Australia General practice ### [Skin checks in Australian general practice: what Medicare covers](https://www.getarbol.com/en/blog/skin-checks-general-practice-australia/) Australia has the world's highest melanoma rate, and skin checks start with the GP, not a dermatologist. What Medicare funds, and what recall catches. Veronica Tobon 10 min read 11. Jun 21, 2026 Australia Practice operations ### [Designing a hybrid consult day in AU general practice](https://www.getarbol.com/en/blog/hybrid-consult-day-design-au/) Hybrid GP days mix face-to-face and telehealth under Australian MBS rules. Design around eligibility, rooming, and contact—not around a video habit. Norbelys Chirinos 11 min read 12. Jun 17, 2026 Australia Pediatrics ### [Australia's childhood vaccination coverage: a five-year slide](https://www.getarbol.com/en/blog/childhood-immunisation-coverage-australia/) National coverage has fallen every year since 2020, and the gap is widest in specific cohorts, not evenly. Here is what a general practice can do. David Lara 10 min read 13. Jun 13, 2026 Australia Operations ### [Locum nights vs a voice layer: cost of coverage](https://www.getarbol.com/en/blog/locum-vs-voice-layer-au/) Locum nights cover clinical gaps; a voice layer covers intake load. Compare operational burden for Australian clinics—without pretending they are the same job. Tomas Giraldo 11 min read 14. Jun 12, 2026 Australia Mental health ### [Mental health treatment plans in Australian GP: slots and follow-up](https://www.getarbol.com/en/blog/mental-health-treatment-plan-gp/) A Mental Health Treatment Plan unlocks Better Access under Australian Medicare — if you book the plan visit, track reviews, and recover follow-ups. Norbelys Chirinos 10 min read 15. Jun 10, 2026 Australia Regulation ### [Bulk billing incentives: what actually changed for GP access](https://www.getarbol.com/en/blog/bulk-billing-access-general-practice/) Australia rebuilt its bulk billing incentive in 2025. Two real, non-comparable figures now describe GP access, and mixed billing got a sharper trade-off. Norbelys Chirinos 9 min read 16. May 31, 2026 Australia Practice operations ### [Bulk billing and reminders: what patients tolerate](https://www.getarbol.com/en/blog/bulk-billing-reminder-ethics-au/) Australian Medicare bulk billing and clinic reminders collide when messages feel like marketing. What patients tolerate—and how consent shapes ethical prompts. David Lara 12 min read 17. May 8, 2026 Australia Practice operations ### [Telehealth vs in-person GP in Australia: an honest verdict](https://www.getarbol.com/en/blog/telehealth-vs-in-person-gp-au/) Australian Medicare telehealth still hinges on an established relationship for many items. Here is when video or phone wins — and when the consulting room must. Samuel Giraldo 10 min read 18. Apr 10, 2026 Australia Women's health ### [Cervical screening reminders in Australia that comply](https://www.getarbol.com/en/blog/cervical-screening-reminders-au/) Australia’s National Cervical Screening Program invites and reminds — but clinics still close the appointment gap. How to recall without spamming. Emilia Santander 11 min read 19. Mar 13, 2026 Australia Practice operations ### [Flu season GP Australia: reminders and agenda before the peak](https://www.getarbol.com/en/blog/influenza-season-gp-australia/) NNDSS logged tens of thousands of flu notifications in 2026. How Australian practices protect booking, recalls and after-hours access before the winter peak. Tomas Giraldo 11 min read 20. Feb 13, 2026 Australia Practice operations ### [After-hours clinic coverage in Australia: own the first line](https://www.getarbol.com/en/blog/clinic-after-hours-coverage-au/) Healthdirect took 1.4 million calls in FY25, mostly after hours. RACGP still requires clinics to own access — how a first-line voice agent closes the gap. David Lara 10 min read 21. Jan 16, 2026 Australia Practice operations ### [GP phone triage in Australia: the after-hours gap clinics still own](https://www.getarbol.com/en/blog/gp-phone-triage-australia/) Healthdirect took 1.4 million helpline calls in FY25, mostly after hours. RACGP standards still require every clinic to own how patients reach care overnight. Norbelys Chirinos 10 min read ## Let’s look at your population in Arbol. A 30-minute video call with our team, using your cases: your contract, your patients and your channels. You leave with a first read of your population, your contract and your utilization rates. [Book a demo](https://cal.com/tomas-giraldo-pdfbl9/30-min-arbol-ai-demo) [Message us on WhatsApp](https://wa.me/573185230045?text=Hello%2C%20I%27d%20like%20to%20learn%20more%20about%20Arbol%20for%20my%20organization.) [**Colombia**](https://www.getarbol.com/en/colombia/), in operation · Built for Latin America --- **Arbol AI** — AI agents for clinics and healthcare providers: they answer and reach patients by phone, WhatsApp, SMS, email and web chat, book their appointments 24/7 and keep a record of every conversation. - Original page: - Book a demo: · Pricing: - Agent index: · Support: