---
title: "Arbol Blog, page 8 | Arbol AI"
description: "Page 8 of the Arbol blog archive: earlier articles on healthcare operations, regulation and patient access."
url: https://www.getarbol.com/en/blog/8/
lang: en
---

# Earlier articles

## Earlier articles

1. Mar 6, 2026

   United States Practice operations
   ### [Flu season fills chairs that unanswered phones never book](https://www.getarbol.com/en/blog/flu-season-practice-capacity/)
   CDC puts flu medical visits in the tens of millions; MGMA ranks phone access among 2026 priorities — yet many practices still leave inbound demand unmeasured. David Lara 12 min read
2. Feb 27, 2026

   English-speaking markets Practice operations
   ### [After-hours access in Anglo markets: what compares](https://www.getarbol.com/en/blog/after-hours-access-anglo/)
   US phone priorities, Australian helpline volume, NHS books and Canadian surgical waits all get called access — different clocks, not a ranking. Samuel Giraldo 13 min read
3. Feb 20, 2026

   United Kingdom Practice operations
   ### [NHS DNA rates in primary care: empty slots have a cost](https://www.getarbol.com/en/blog/nhs-dna-rate-primary-care/)
   NHS England counted 16 million GP DNAs in 2025 (4.3%); May 2026 attendance was 89.6%. Why forgetfulness and late arrival still tax booked capacity. Norbelys Chirinos 10 min read
4. Feb 13, 2026

   Australia Practice operations
   ### [After-hours clinic coverage in Australia: own the first line](https://www.getarbol.com/en/blog/clinic-after-hours-coverage-au/)
   Healthdirect took 1.4 million calls in FY25, mostly after hours. RACGP still requires clinics to own access — how a first-line voice agent closes the gap. David Lara 10 min read
5. Feb 6, 2026

   United States Regulation
   ### [HIPAA Voice Appointment Reminders: What Yes and No](https://www.getarbol.com/en/blog/hipaa-voice-appointment-reminders/)
   HHS treats appointment reminders as treatment under HIPAA—no authorization required—but voicemail limits and confidential-communication requests still apply. Samuel Giraldo 12 min read
6. Jan 30, 2026

   Canada Health system data
   ### [Canada's priority wait times are not clinic phone access](https://www.getarbol.com/en/blog/provincial-wait-times-canada/)
   CIHI's 2025 report shows more priority surgeries than 2019 and longer MRI waits. Those benchmarks do not measure whether a clinic answered the phone. Veronica Tobon 9 min read
7. Jan 23, 2026

   United Kingdom Practice operations
   ### [NHS GP appointments: what the latest figures actually show](https://www.getarbol.com/en/blog/nhs-gp-appointment-access/)
   NHS England logged 30.0 million GP appointments in May 2026, 44.9% same-day. Here is how to read volume without mistaking it for phone capacity. Emilia Santander 10 min read
8. Jan 16, 2026

   Australia Practice operations
   ### [GP phone triage in Australia: the after-hours gap clinics still own](https://www.getarbol.com/en/blog/gp-phone-triage-australia/)
   Healthdirect took 1.4 million helpline calls in FY25, mostly after hours. RACGP standards still require every clinic to own how patients reach care overnight. Norbelys Chirinos 10 min read
9. Jan 9, 2026

   United States Practice operations
   ### [After-hours calls are an invisible cost for US practices](https://www.getarbol.com/en/blog/after-hours-calls-practice-cost/)
   Evening and weekend phone demand rarely hits a dashboard. CMS access rules and MGMA polls show why that silent gap still taxes next week's schedule. Samuel Giraldo 11 min read

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---

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